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August 2024 by Tiara Falcone
Suburban Autoworks (SA) was wonderful to work with! Our son was in a car accident and SA was one of the options our insurance company gave us to fix the car. Boy are we happy that we chose to use them! From the first phone call after the accident to when we picked up the car, communication was excellent (Kim was fantastic!) and we always felt like they listened to and addressed our concerns. The car was fixed in 3 weeks and looks as good as new. Thank you SA for taking a stressful situation and turning it into such a positive experience! Highly recommend them!!
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May 2024 by Raheem May
Took my car there due to an accident.
Communicated with me very well. Every step of the way. Car came out looking brand new.
Thanks again!
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March 2024 by Stacy Goldberg
Best repair shop in the area! Everyone there from the office staff to the technicians were amazing, honest and so responsive.
I had my front bumper and related areas damaged in accident of someone ramming into me at a parking lot- they did an incredible job and made the whole experience as painless as possible.
Worked with my insurance co and rental car place. I was recommended to them, however they exceeded my expectations! thank you for being so amazing. Recommend them to anyone in the area needing any type of repairs.
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March 2024 by Christopher Gradin
A great company from start to finish. I was given a very detailed quote for repairs on my car door. Schedule was set and the work completed above my expectations in the time frame they told me. Highly recommend.
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March 2024 by robert carilli
Brought car in for dented hood. Given date for repair. Notified a couple days before that hood wasnt avsilable bc of supply issues. I told rude receptionist that i would try to locate hood so they could install. They then canceled my order!!!! Well i called back and told them to keep it on order which they said they did. Well they lied!!!! They didnt order my hood until 3 weeks later only after calling repetitive times! Horrible customer service and marginal workmanship
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December 2023 by Buz Hillman
Recently we took our Subaru Outback to this shop after a person blew through a stop sign and hit our car. I cannot say enough good things about our experience. They were very professional, courteous, and kept us well informed about the progress of our repair. They finished the job faster than they thought and it looks beautiful. Thank you Suburban!!! Nice job!!! Highly recommended.
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November 2023 by Sam M
This is a 5 star review for work NOT done. I took my SUV to Suburban and Scott looked at the rear quarter panel that scraped against the garage as it was backed out. He took vin#, asked for email address, took photos etc THEN said hold on I want to get something from the shop. He proceeded to wipe down where the scrape was and amazingly the damage was just dirt from the vinyl garage surround nothing else needed to be done! The only word I can think of to describe my experience is - HONEST thanks Scott.
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August 2023 by Steve Metzler
Best service body shop around
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June 2023 by Brian Frank
I can not say enough about the level of professionalism that I received at Suburban Autoworks. My car was damaged by a delivery truck and we thought that an insurance claim battle was going to be the next course of action. Eric and Scott wrote up an estimate and handle the necessary paperwork with the insurance company for us. I didn't lift a finger.The Suburban Autoworks team was awesome to deal with. If your car is in need of some bodywork TLC, Suburban needs to be your first call!!Services: Painting
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May 2023 by Blake Hayman
Hav been using Eric and Scott and his team for years. Never a problem!Services: Painting
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April 2023 by margie klueber
Suburban did a fantastic job on my car after a deer incident. Though they were not on State Farm's go to list, there was absolutely no hassle in choosing them. My car looked like a brand new car inside and out when they were done. Top of the line company.Services: Body & Trim
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April 2023 by Jim Bortolotti
Suburban has worked on 3 of my cars over the years. Most recently about a month ago. Always do a good job and got the repair completed quicker than anticipated. Highly recommend!
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January 2023 by Tyler Cain
Suburban has excellent service and great staff! After hitting a deer and searching for garage, practically every shop had turnaround of 2 to 3 months while waiting for parts. After bringing it to Suburban, they were able to thankfully help me out with less than a month turnaround to get it fixed and back to me! Great way to bring in the new year!!Services: Auto maintenance
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October 2022 by Gabrielle Prieto
Very good work done to cosmetic mark on my car. Mary in the office was very helpful. Highly recommend!
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September 2022 by Beth Hohberger
Eric and his team are always professional and excellent attention to detail. My car was rear-ended recently and I told the insurance company I wanted to use Suburban AutoWorks and they immediately agreed as their insurance company had positive experiences in the past too. Excellent communication.Service: Auto body & trim replacement
