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September 2023 by Barry S.
Just had our car in for service for oil change , trans axle oil change and some bushings and rear brakes ,received the bill, and there was a 44.98 charge for environmental waste disposal.Talk to the sales manager and he told me it was based on the price of the job not what it cost to dispose of the oil.And 45.00 is their maximum charge.This is a total rep off charge. I have been dealing with Fred Beans for 15 years. Mainly in Boyertown. And never got ripped off. Like this Doylestown dealership.Within 6 months I was to replace my car with a Lincoln Corsair. I guess it's going to be a Lexus.I would think at 130.00 oil change, the disposal would be included?
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September 2023 by Frank Terragrossa
What an experience! They let me bring my dog, she hung out in the showroom while I went on my test drive. It was very comfortable very fast working with them.Eddie Lee is the best!
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September 2023 by A Trep
Always a pleasure to bring in my vehicle knowing it is in good hands. I am always impressed by the outstanding customer service, how clean and comfortable the waiting area is and how easy they make it for you to leave the premises and maintain contact via an update of service link so you can plan your pick up time. The technicians give a detailed report of condition of vehicle and make recommendations. Fred Beans Subaru far exceeds my expectations every time.
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September 2023 by Judy Mackintosh
I had a routine state inspection and emissions testing done as well as some general maintenance on my Subaru. I made my appointment online. Brought my car in when indicated. They estimated my wait time, as I chose to wait, and my car was done within the estimated time frame and estimated cost! No hassles, quality work at a fair cost.In addition the waiting area had coffee, tea, water, space to work, read, or watch tv. It was clean and quite comfortable. And they are extremely dog friendly! ?
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September 2023 by Karen R.
Awful service. No shuttle service on a Saturday? 4 continental tires are about $200.00 more than creamery Tire. Got charged for the diagnostics of $90.00 since I didn't use Fred Beans services. They didn't have a loaner car for me while they wait for replacement mud flap which wouldn't be in till Wednesday. Apparently not safe to have water get up into tire such as going through a puddle. Ed Kirkland is the manager with whom I spoke. Big disappointment.Wont be back. I bought my car there. Definitely will not again.
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September 2023 by Sarah J
Our family has now bought four used cars from Fred Beans Subaru and has had great experiences each time! Stone was very knowledgeable, attentive, and great to work with as we got a tour of the vehicle and went out for a test drive. The staff was incredibly helpful and made the process as easy as possible on our end, and we are very happy with our most recent purchase. We would absolutely recommend Stone and Fred Bean Subaru.
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August 2023 by Phil C
I waited 2.5 hours after the test drive to sign the purchase paperwork. It was a weekday and not a weekend so they were not busy. The sales manager (not sales agent) never came out to tell me final pricing, only to ask what I was comfortable with. I only found out the final prices and monthly payment when I went to sign the paperwork with the finance rep. After sitting for 2.5 hours, I just wanted to get out of there. I cannot recommend this dealership to anyone. And on top of it when I get in the car to finally go home, I found that when buying used, they do not fill the gas tank all the way. I usually would recommend Fred Beans dealerships, however not this one
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August 2023 by Rita R.
Test drove new Subaru decided I wanted to lease same car in different color which was in transit to dealer. My current lease car was worth more than buyout so I wanted to use equity in lease as deposit. FB's offered to buy my car for $5k more than buyout and I planned to use the $5k equity as deposit on new car. we papered the deal & I gave a small deposit. when it came time to purchase the new car they said I needed $5k cash and they's take my existing car off my hands (it's low mileage in perfect condition. so effectively they turned deal into looking to get $5k equity + $5k cash probably because I'm a woman they thought they could screw. I asked them is this the way Fred Bean would do business and they laughed at me.
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June 2023 by Lynch Hunt
We had a great experience accompanying our daughter, Sydney, to get a new car! As a young person, Sydney was treated fairly, with respect, and is now the proud owner of a 2024 Crosstrek! The entire team (Andrew (sales), Alex Gregory (sales), and Logan (trade in appraisal manager)) did a fantastic job! Alex had a lot of patience as she fully explained all of the features of the new car! We even loved that they had a display of Sydney's car with her name and a bow for us to take a picture! When I'm ready for Subaru (or any other car they sell)...I definitely will be going back!
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June 2023 by Kristen Kidd
I had a great experience working with Anthony to pick out my new Outback Touring. I love it! As a luxury business owner that travels to client's homes and occasionally transports clients, I need to represent our brand in a professional way. I also wanted a car that could handle rough weather and our love of outdoor activities. The Touring checked all the boxes and fit the budget. Quite the upgrade from my 14 year old Scion XD!I recommend going to see Anthony at at Fred Beans.I also felt immediately welcomed and accommodated by Danny, the manager. We can't wait to upgrade our second car at Fred Beans when the time is right.
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June 2023 by Carey Michalak
I've never had such an easy and relaxed experience purchasing a vehicle as I did at Fred Beans Subaru. Crystal worked with me to get me everything I wanted and more at the price point I wanted to be. She took time to set up me car with me as well so when I left the lot I was ready to go. Thank you everyone at Fred Beans Subaru for making this experience exceed my expectations!
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June 2023 by Maureen & Rich Whitehouse
Ray was the greatest. He showed us exactly what we wanted and made the purchase seamless and very pleasant. We love our Outback Wilderness and will buy from Fred Beans Subaru and Ray again.
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June 2023 by Sydney Hunt
This was my first experience with getting a car in my name. I had a great experience at Fred Beans Subaru! All of the staff was very helpful. Alex was my sales person and she was excellent. Andrew made the deal happen and Mike closed the deal. Logan was a crucial part of the sale on the trade in side. I would recommend coming here if you are thinking about getting a Subaru or any used vehicle.
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June 2023 by Jackie Speiss
Recently purchased a 2023 Subaru ascent from Fred Beans Subaru. Everyone I encountered was pleasant and friendly. Before coming in I communicated online with someone named Sheetal who was incredibly helpful in getting me situated with what I needed before coming in. Talking to her felt like talking to a friend which I loved! I came in and worked with Anthony who blew me away, to say the least. I typically hate the car buying experience, but Anthony made it painless. He was so genuine and I truly trusted his word. He was also efficient and got me through the process quickly. Overall, great experience! I’m looking forward to coming back and becoming a regular.
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June 2023 by Jake Sloss
Never bought a car so fast and so easy! Back in April I was in desperate need of a car, I went to Fred Beans Subaru because of a Lexus I had seen. Car was beautiful, taken care of, and a good price. The Sales people were so kind and helpful. They helped me and I got the car. Zero Issues with the car. I love it. Thank you Fred Beans Subaru.
