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August 2024 by Anne Redd
Go somewhere else to buy a car! DO NOT bring your car here for service. The customer service has very poor communication with the customer. I had to call back several times to get answers on what was going on with my car. I left several messages and I had no return calls. I was charged for a recall issue and my vehicle was held hostage!! Service people were rude and did not want to help solve the issue. The service manager was aggressive and made me feel like I was a criminal. I paid the bill and I have a piece of junk!!! Buyer beware!!! DO NOT BUY A FORD!!!! They are putting bad transmissions in cars and they are hiding under a safety recall to cover their tracks!!!
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August 2024 by Jenn Mann
Chad Delahanty is a 5 star salesman. He displayed great attention to detail and went above and beyond to make sure everything about my new lease purchase was right. He made the experience more personal for the customer, while showing great responsibility for and pride in his work. Really nice to meet you, Chad! I’d want to work with him again.
On the other hand, I think a dealership of this size and scope could improve on the attention to detail. The vehicle needed minor service updates at time of purchase. When I returned, service was fast, but service records and information on what was a former Beans loaner were inaccurate or inconsistent upon my acquisition, which created unnecessary confusion and inconvenience for me to have to make additional trips to and from Doylestown. I also received texts that I never showed up for my appointment after I had just been there. They passed the buck on a simple question I had several times until they ignored me altogether; I had to get the answer from the Newtown branch.
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August 2024 by Cressey Belden
Top notch service. Meets or exceeds expectations. Very happy with these guys. Booking online works great, too. Extra credit to George for always being on it.
Also purchased my Ford Escape Hybrid from these guys and have been very happy so far with the purchase.
Fred Beans Ford of Doylestown for the win.
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August 2024 by Vat T
Ted has been a tremendous help in picking and buying a car. Much appreciate the service, undoubtedly suggest that you go to Ted
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August 2024 by kelito86
These guys are the ultimate professionals. I trusted them with some pretty intricate work and they delivered well above my expectations. They took good care of my car and went above and beyond. Their communication made me feel like a valued customer. Thanks guys
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August 2024 by Kristian Gega
Great Dealeship, the sales man Ted was really helpful and knowledgeable ! If anyone wants a quick car buying process Ted is the guy for you !
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August 2024 by Abeli
Ted is the absolute man! Was super helpful in all aspects. Look for him if you need a car!
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August 2024 by Gio Edzgve
I had a good experience, with a very help staff. Ted explained everything very well
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August 2024 by George M
Ted was a great person to work with he really filled me in on every detail about the car I purchased. Couldn’t have done it without him I recommend Ted!!
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August 2024 by Ryan Widmann
Great experience I was dealing with Chad great guy helped me out a lot tried his best to get me where I need to be with numbers I highly recommend going to him
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August 2024 by TheBouncyTigger
Received nothing but the best experience out of them super happy with my new vehicle. Highly recommended if you want to be taken care of the right way!
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August 2024 by Michele Reynolds
This place is horrible, I’m never coming back.
Rude staff on top of everything else.
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August 2024 by Ryan Harkins
I had a fantastic experience at Fred Beans Ford of Doylestown. Ted went above and beyond to assist me, ensuring that I had all the information I needed and making the process smooth and enjoyable. His professionalism and dedication truly made a difference. Highly recommend Ted and this dealership for anyone in the market for a new car!
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August 2024 by Andrew Bentz
Extremely poor communication at this dealership. I talked with a sales associate online extensively prior to setting up a visit. After driving 3 hours to the dealer I learned that the car was not at the dealership or even available. Only told it was sold at some point by a different salesman but still on the website. I was also made an appointment only to have to explain everything again to a new salesman. No information was communicated from the previous phone calls. Fred beans dealers will constantly try to add small fees like extended warranty and window stencils without asking and hope that you dont notice. Avoid this dealership and all other associated ones.
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August 2024 by Anthony Tommassello
Chris in commercial sales was great made the process simple!
