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February 2024 by Alex McLemore
I recently had the pleasure of working with Epoch Automotive for a pre-purchase inspection on a car I was considering buying. From the outset, their commitment to thoroughness and customer satisfaction was evident, and I am delighted to share my positive experience.During the inspection, John and Aiden demonstrated a level of professionalism and expertise that went above and beyond my expectations. They meticulously uncovered issues with the car that would have otherwise gone unnoticed, proving their dedication to ensuring their customers make informed decisions.What truly set Epoch Automotive apart, however, was their exemplary customer service when addressing the discovered issues. John and Aiden not only communicated effectively with me but also worked diligently with the seller to explore viable solutions. In a situation where the seller could have easily backed out of the deal, John's ability to explain the nature of the damage and highlight that the majority of the repair cost was attributed to the parts was instrumental in reaching a fair resolution.Beyond this specific service, Epoch Automotive has also demonstrated their commitment to customer convenience. On a separate occasion, when I was stranded out of the state, they went the extra mile by dropping my car off at my house. This act of kindness and flexibility further solidified my trust and loyalty to their establishment.In conclusion, Epoch Automotive's combination of technical expertise, integrity, and exceptional customer service has earned them a customer for life. I wholeheartedly recommend their services to anyone seeking reliable and trustworthy automotive care. My family and I will undoubtedly continue entrusting our vehicles to the capable hands of John and Aiden at Epoch Automotive.
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December 2023 by Ray Colliton
Great service! The team communicated with me throughout the process and made the entire service experience easy.
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December 2023 by Jessica Thompson
This is a great place , they were informative, professional and had a great sense of humor, also another added bonus they had a Christmas tree decorated with matchbox Cars and candy canes that my kids were able to pick out one and take It home. I will definitely recommend this shop and will be back for future service. Thank you !
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December 2023 by Mike Routh
Epoch Auto is the best!!! John, the owner, always provides a detailed explanation of the repair and all the options. Aidan provides excellent customer service. If you don't have an auto mechanic go here!!!
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November 2023 by Madison Perkins
I have been taking my car to Epoch for almost 2 years and I am always happy with the service and interactions with the team.
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November 2023 by Eric Raffle
John and Aiden have been helpful with maintenance on my older vehicle. My experience with them allowed me to trust them with a Recent Major Repair. If you're driving a Post Warranty Vehicle, you need Honest and Skillful People...Epoch ---Thank you!!!!
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November 2023 by Kevin Murphy
The folks at Epoch Automotive are top-notch. It was very easy to schedule the service appointment and they kept me informed throughout the process. I would highly recommend them!Services: Air & cabin filter replacement
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November 2023 by Chelsea Braun
Jon and his team are the best! Their service and client communicate are phenomenal. I will never take my jeep anywhere else again!
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October 2023 by Aaron C
John is a great guy that really cares about the vehicles he works on and the people who own them. He will take the time to explain things to you and suggest the best options.Aden in the front is great with the customersVery reasonable pricesServices: General repairs & maintenance
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October 2023 by Devin Block
Best mechanic in bucks county - they show you all of the details regarding your vehicle so you aren’t left in the dark with anything ?? great service
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August 2023 by Robert Leone
These guys take good care of me, explain what needs to be done, and done try to upsell me on things I don't.Services: Tires
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June 2023 by Caleb Blickenderfer
Chose to come to this shop as one of my best friend’s father is a partner in the company. However Jon with his knowledge of the industry, industry specific state of the art customer service technology, as well as a great staff; Put the cherry on top of an already trustworthy circumstance. It’s a great place to slow down the car repair process and listen to why you need the work before you pull the wallet out. I highly recommend epoch automotive. And if your lucky Jon will have a pristine classic car sitting front and center to show just the kind of work they do.
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June 2023 by John Blumenstock
I recently took my Subaru Impreza in for an inspection, oil change, tire rotation, as well as to get some additional work quoted. Jon and his team are helpful and honest, he only wants the best for his customers. I absolutely recommend Epoch.Services: Auto engine diagnostic
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April 2023 by Ellen Jarvis (CardMonkey)
Last week, just before New Year’s Eve, my 8-year old car was dead in my garage, and service at the dealer (where I always serviced my cars in the past) was not available until February! I would need to find an expert and trustworthy mechanic, where the car could be towed and fixed, promptly.I posted my request for recommendations on the neighborhood’s Facebook group, and several respondents recommended Epoch Automotive at 243 Harvey Street in Doylestown. An hour or two after my original post, Jonathon Teghey (owner/mechanic at Epoch) replied with a message that they would welcome my car, and just as importantly to me, he welcomed my questions about the car and its repairs.Jonathon is beyond compare when it came to timely responses to my zillion questions, and he made appropriate suggestions for ways to ensure that my car doesn’t leave me stranded in the future. At my request, he kept my car overnight in the shop to accomplish an oil change, wheel alignment, a repair of the air conditioner, and a state inspection.All of the service was done promptly, neatly, expertly, and at a reasonable price. In addition, Jonathon volunteered that they offer 6-month interest-free financing (through Syncrony) — unexpected and much appreciated when facing this unexpected expense just after the holiday season. On top of it all, Jonathon is a truly nice guy who you’d be pleased to call a friend. I do not hesitate to give him my highest recommendation. A+, five stars!Services: Vehicle Inspection
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November 2022 by Jeremy Matozzo
Very friendly and accommodating staff. They take time to clearly explain what is going on with vehicle and the best options available to make repairs. I would strongly recommend using them if you are looking for a good and trustworthy mechanic.Services: Vehicle Inspection
