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November 2022 by Caroline Nault-Ameisen
The Cafe, poor selection at the hot buffet for Chinese food. Food was bad and expensive
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November 2022 by Donna Hollander Hammond
Went into the Downingtown store yesterday to place an order for a half a sheet cake. Those working and meals to go were very nice however they went to the bakery department to get information and when they came back they told me I was able to use an invitation on the top of my cake. They specifically went to the bakery to confirm that it was allowed. When I got home I received an email telling me that that information was incorrect and they were not able to use the invitation as a photo. They apologized and told me that they were giving me a gift card for my trouble. I just went down to pick up the cake and found out the gift card was simply for the $10 that I paid extra to have a photo placed on top of the cake. In trying to rectify the fact that I couldn’t use the photo I dictated a message I wanted on the cake. Whoever decorated the cake decided to capitalize some words and not others. Extremely dissatisfied. No more cakes from Wegman’s. Get your stories straight!
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September 2022 by Google user
Plenty of great food for parties and single serving
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August 2022 by Elizabeth LaPorte Hahn
WEGMANS is not the same at all!!!!! They seldom have what you're looking for and when they do the shelf life is extremely short due to marketing. The more you have to go to replace the outdated item, the more you are inclined to buy more items. The dairy is the worst with this, especially milk products.
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May 2022 by Martin Fistaj
Worst customer service ever. Tried to return some fruits and veggies that were supposed to be “fresh cut in store” worth more than $80 and were sold beyond the expiration date, they didn’t accept the return “cause the receipt was missing”, although all have Wegman’s price labels. The manager was even worst than the customer service employee, saying “we can’t accept the return cause we would have to trash them” for items that should have been trashed immediately the day of expiration. So sad, will never return to this store.
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March 2022 by B.A. Shaw
When the hot food bar is $13.99 a pound that's ridiculous! Think about it for a second if you buy 2 lb of food which a lot of the food on the hot bar is very heavy you're paying $28 for a 2 lb package of food that isn't even made to order? you can go to a restaurant and get made to order food for two for less than that. You need to revisit those pricings.
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January 2022 by Kurt Dungan
Great experience with customer service. Buddy at the Downingtown location handled a problem I had, exceeding my expectations. Excellent customer experience!
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January 2022 by John Bowman
Plenty of great food for parties and single serving
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November 2021 by Aliyu Galadima
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April 2021 by P E.
It's been more than 10 years since I visited this Wegman's. It's a good upscale market, but it's lost its luster for me. Back then you could buy fresh truffles and chauource. Not today. They cater to more mainstream clientele - good luck finding a head of lettuce that's not wrapped in plastic or cellophane. I had to hunt for the hazelnuts (not in the computer inventory except for in things like Nutella) but found them in bulk foods thanks to a very helpful customer service person who suggested I look there on a long shot. You can buy a lot of things there including party and catering type items and there is a generous international foods section, but it's not as upscale as it used to be. [sigh]
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April 2021 by Lorraine Johns
This store has anything you can be looking for! the produce and meats are always extremely fresh.
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April 2021 by Liz Brown
i love Wegman's. what i do not love, is instacart shoppers. the manners just aren't there, they speed around the store with no regard to other people. my husband and i were in the store about a month ago and i had someone run into me with their cart and give me a dirty look, i was standing still
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March 2021 by Jokan Rulex
(Translated by Google) The pizza is delicious, everything is good, the service is excellent(Original)Piza je ukusna ,sve je dobro usluga odlična
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November 2020 by Mel T.
Wegman's was always great. Until the world headed into a global pandemic. Now Wegman's is showing their customers how much they truly value them by NOT mandating masks in stores. After years of doing shopping exclusively at Wegman's, I will no longer be doing so as I apparently care about their employees' and customers' health and well-being more than they do as a company and as a specific location. Very disappointing and very sad.
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November 2020 by Dave Mellner
Last week I bought some fresh sea scallops at the Downingtown store. Not being the person that normally complains I called the store after cooking them as they had an ammonia aftertaste. We stopped eating them right away as that’s not a good flavor or idea to eat somewhat spoiled seafood. They responded by asking me to return to the store with them including my receipt. I get it, some people complain to get free goods or whatever but I’m not that type. As I don’t live around