Verizon Business Services has received positive feedback for its exceptional customer service and knowledgeable staff. Customers have praised employees like Satish and Brian for their helpfulness and patience, particularly when assisting with setting up new accounts and resolving issues with devices. One customer noted a quick resolution to their phone problem at this location, contrasting it with a disappointing experience at another Verizon store. Caitlin, another standout employee, helped a customer save money on their cell plan and provided valuable tips for reducing costs on FIOS services, showcasing her expertise and friendly demeanor. Overall, the staff is recognized for their professionalism, clear communication, and willingness to go the extra mile, all in a clean and well-organized store environment.
Satish was super helpful with a new fios account, new phone, linking all of the accounts and all the ins and out and questions I had! He is very clear and pleasant to work with :)
November 2023
Brian provided me the most patient and kind attention today. I came in because my iPhone ran out of storage capacity. He spent a good amount of time helping me to arrive at the proper solution and helping me to transfer the contents of my phone. I highly recommend this location because the people are extremely professional... read full comment
October 2023
They always have good customer service and technical support. We are happy with the internet service we receive.
