-
March 2024 by Kristina Peacock-Jones
Fast and easy service! Amazon returns are a breeze!
-
February 2024 by A. M. Trav
Thank you to Amy for her help at my last visit to the UPS store.
-
February 2024 by Ramesh Arumugam
I have visited this location in caln Village multiple times. Easy to park, staff is friendly and has good conversations with customers. I visited this time to send a package on a specific envelope, and only this store carried the pad type envelope. I was able to leverage their shipping service. I'm happy with it.
-
February 2024 by Rebekah Sauer
Excellent staff! Always patient and kind. They deal with the rush and “angry people” with grace. Highly recommend this location!
-
January 2024 by Scott Ur
I ship over 200 packages a month and have visited several UPS stores this one is by far the best the worker Aimee is AMAZING she has helped me several times with shipping questions and problems she always greets you with a smile Aimee is fabulous and a asset to your company keep up the good work and thank you soo much Aimee for your pleasant customer service
-
December 2023 by Sara Newman
Today, Amy the associate handling my package was the most caring and compassionate associate I have encountered this holiday season. Extremely informative helpful and even let me know about my AAA discount I had no idea about before.
-
December 2023 by Joyce Hess
Great customer service. Very friendly, helpful, and knowledgeable staff. Little to no wait time.I always have an excellent experience when I come to this UPS Store.
-
December 2023 by shannon sobiech
the lady at the counter got mad at me for using a 100 dollar bill on a 30 dollar charge.. that was all i had with me. and i’ve worked with customers i know it’s annoying but i’ve never made sure the customer knew how annoying they were being like this lady did to me
-
December 2023 by Osayd Buirat
I recently had an extremely unsatisfactory encounter at the UPS Store, where the customer service was subpar, staff members were rude, and the service experienced significant delays. It's disheartening to witness such a lack of professionalism, and I wouldn't recommend this location to anyone seeking efficient and courteous service. My shipment was delayed multiple times and I had to relocate the shipment to another UPS bearing extra costs. overall experience left me frustrated and dissatisfied. Avoid this store at any cost
-
October 2023 by Robert J. Baker
The women who work here--something is off with them. Store wanted to charge me an absurd $2.85 to print out a one-page label.
-
October 2023 by Satya Singh
Fantastic store with supportive folks, got all the help needed.. keep up the good work!!
-
October 2023 by Pamela White
I have never been treated so poorly. Jennifer was condescending and rude. When I asked to speak to the manager, she told me they are a franchise and the manager is the owner and that he does not feel the customer is always right and he was not there at the time. She argued with me about the procedure for returning items from Amazon through UPS. I told her that I had use their facility before and her requirements were different than Amazon and my previous experience at their location. I left I returned with the item packaged as she had indicated it should be. She started to accept the item, and then did not like my comments (I said, I followed your directions, and did it your way) and refused to take it. When I got angry, she threatened me that she would call the police if I did not get out. I have been in customer service myself for over 40 years I have never heard of nor experienced anything like my experience with Jennifer.
-
October 2023 by Kaity Midiri
The associate helping me was not pleasant. She was quick in her work which is always a plus, but friendly service goes a long way. Another associate was assisting someone else and was very friendly.
-
October 2023 by A Smith
Aimee is the most miserable person I've ever come across working in customer service.She was bothered by me walking in because dje had to get up off a chair and get off her phone. Other 3 employees were also standing in back chatting. I would give store a zero if that was an option
-
June 2023 by Jan Screnci
Website shows store is open and their hours of 8 to. 7. Not very close to my home but I drove there only to find a big sign on door..temporary CLOSED. Wasted my time……
