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December 2023 by Edward Goodman
Been a long time coming, tried and gave the place a few tries all with the same results. online orders, times given are NEVER right. Always a "we just had a rush" always the same scripted answer and not one person gives a S&/+. Cashier told the I assume manager and he didn't deal with it and tonight after an order was 20 minutes late when ordered 2 hours earlier.....and I quote " look you got your chicken so what's the problem" perfect example of why some people deserve minimum wage and others don't. If one of my workers spoke to a customer like that your fired on the spot.
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December 2023 by Thomas Nappo
PLEASE allow us to lower the salt content of the chicken. Popeyes is already too salty and it tastes like this chicken has twice the amount. The sides aren't even too salty and neither is the pot pie, it's just the fried chicken batter.
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November 2023 by julia b
If I could give this place zero stars I absolutely would. I stopped there to fill my gas tank, spent $49.10 checked my bank and they charged $125 on top of the tank of gas. I called my bank to figure it out and my bank said it could possibly be a hold and to contact the gas station to see if they can remove it. I tried calling and I was met with an absolute child on the phone ? Ryan from the Downingtown location was the "manager" (don't really know if you could call him that considering he couldn't answer any of my questions) and actually started laughing at me on the phone when I was explaining my frustration about a $125 hold for a tank of gas. Instead of being a mature adult and somewhat sympathizing with the customer he just sat there laughing which is insane to me. I didn't ask for anything except for him to understand what I was saying and why they put that much of a hold on my account for a tank of gas (when I have plenty of money in my account). It would be one thing if he was nice about it but the laughing is what was unacceptable. They charged a total of $175 to my account for a tank of gas and refused to do anything about it, he basically laughed and said you'll just have to wait and see if it goes through. Easy for him to say because it's not his money. Shame on this place. I will literally go out of my way to never go to this waste of space establishment again.
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October 2023 by Ramesh D Foodie
Closer to the route 30 junction and 322 and easy to get in and out for gas and some quick food options. I have visited this place multiple times to get some chicken or a cold drink or get sides like Mac and cheese or fries. They do have a Krispy Kreme donut area. Like their morning sandwiches and egg sandwich and hash browns. The chicken is okay, not great , if made fresh, it's good , or very average. Saw spicy fries and thought I would try it but very average and oily stuff. Also got Mac and cheese, which was perfect !!
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October 2023 by Sher 1
Anytime you walk into these stores the fried chicken smell leeches onto your clothes. It's awful. This store in particular is very bad! They need better ventilation.
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October 2023 by Paula Britt
We love the fresh grind coffee at Royal Farms. However, special order breakfast sandwiches would be more enjoyable if they were HOT!!
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October 2023 by Ramesh D.
Closer to the route 30 junction and 322 and easy to get in and out for gas and some quick food options. I have visited this place multiple times to get some chicken or a cold drink or get sides like Mac and cheese or fries. They do have a Krispy Kreme donut area. Like their morning sandwiches and egg sandwich and hash browns. The chicken is okay, not great , if made fresh, it's good , or very average. Saw spicy fries and thought I would try it but very average and oily stuff. Also got Mac and cheese, which was perfect !!
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September 2023 by Tyler G.
SERVED SPOILED CHICKEN 9/25/2023Used to Royal farms so I thought the complaints were just from chesco people not used to this chain. Got a 4 piece combo as did my friend. All was well until I bit into the chicken breast. A taste I can only describe as hot rotten fish and slimy awfulness. Absolute health code violation and horrible they can make someone really sick. My friends breast was also extremely spoiled they make the whole kitchen smell like rotten fish while they're in the trash can this is actually crazy and illegal. You can see in the pic whatever white stuff is GROWING on the meat.
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September 2023 by Robin
I am in that store 3 days a week around 5:00 to 5:30 p.m. That is my pit stop for gas and restroom. I think it's too congested from getting in the front door to getting to the restroom. Too much stuff in the way. Bathrooms are usually okay, however they have not been lately. Please keep up.
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August 2023 by Michael Filoromo Jr.
Royal Farms is definitely a second tier quality convenience store (Wawa and Sheetz are examples of first tier stores. Royal Farms is disappointing. They all start out as nice shiny stores with really good fried chicken. When new, they would earn a 4-star review. But after a few years, they slip to about a 2-star level. Only the chicken keeps them from being a 1-star. I've watched the store in Ridley Park, PA near I-95 go through this spiral downward. Invariably, one or more bathroom fixtures is not working and a gas pump or two is out of service. The brown floor color looks dirty even when it might be clean. The personnel in the store don't seem to have the training that the first-tier stores provide. If it weren't for the chicken or for gas for the car, I would give up on Royal Farms altogether.
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August 2023 by Alberto Rodriguez
Food is good but they can't get an order right. Shame on me for not checking my order but got home and items I paid for weren't in the box.
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June 2023 by Analyzer42
Fresh RoFo chicken at MIDNIGHT??? It happened! with the best customer service EVER!!!
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June 2023 by Virginia E. Patterson
Love those chicken wings.However i am going to change my rating to a 3 where previously it was a 4. I was there yesterday, Sunday and left around 1.42pm. I encountered a female supv with the durtiest green shirt i have ever seen on an employee in that store. She looked like she worked in a garage instead of an eating establishment. Was she cooking, no, but she was back in that area.Her unkept dirty shirt has cause me to rethink my stopping by just to get a couple chicken wings which i love.This is not a good look for this establishment. Maybe more shirts are needed by the employees.
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May 2023 by angela flirellie
I came here thinking they had deep fried Mac and cheese bites maybe if you came to the conclusion to start serving deep fried Mac and cheese bites there would be better review fix it.
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March 2023 by Caljae Bennett
Worst fried chicken ever, salty, raw tasting, over cooked chicken. I paid $7.83 for two pieces of chicken thigh.
