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“I recently switched to Medicine Shoppe and I'm really happy I did! They were super helpful getting in touch with my doctor for a refill. And then called me before delivering, asking if there were any special instructions. That's great customer service ?”
“Sunday June 30th a young girl was working on putting away a cart full of products and stopped and helped me find what I needed. Very nice and very helpful!! Thank You!”
“TL;DR - Best pharmacy staff I've met in years ; friendly, curteous, professional and genuinley a pleasure to talk to.
Longer Version - I've needed medication since a serious accident nearly 10 years ago. This - unfortunately, meant my work and my life were beholden to whichever pharmacy my Rx was sent to.
The Rite Aid in Lionville unfortunately closed it's doors which left me with a huge quandary: what other pharmacy in the are could fill the gap?
Anyone that's used the CVS in Exton knows what I mean ; slow, erroneous and outright impossible to deal with in anything approaching a timely fashion - especially after the former Pharm.Manager left
Fortunately- I had remembered about this location from the Pandemic (got my vaccine here) and I am *SO* glad I did.
The folks working the pharmacy at this location are nothing short of spectacular. They show genuine interest in making sure their patients are supplied in a timely and professional manner, while putting forth a genial demeanor which is a rare site in any form of retail these days.
I will be using this store exclusively here on out as location/drive time - to me at least, are always second to reliability, professionalism and hospitality.”
9AM - 1:30PM 2 - 7PM
599 Bell Tavern Blvd, Downingtown
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“The people there are very polite even when you go to the pharmacy when you go to check out everybody greet you with a smile and even a little conversation keep up the good work”
“Wegmans is a good pharmacy and I really didn't have a problem until my husband recently went on Medicare. I was previously on the WellCare insurance and encouraged my husband to get on the same insurance since it cost nothing for Tier 1 drugs and $5.00 for Tier 2. My husband picked up his meds today and was charged $42.00. I told him something wasn't right because some of the meds were the same as mine and I had $0 copays. I called WellCare and found out that he should have only paid $5.00 for his five meds. I was told to tell him to go back tomorrow to get his money back. Please make sure you are being charged the correct amount for your formulary drugs. If you're not sure call your insurance carrier to ask what you should be paying for your meds. It could possibly save you a lot of money.”
“Lately, my medication has been filled right away. And automated systems nice to remind me to get my medication. And the pharmacist works so hard and they do an amazing job.”
“The employees in this Rite Aid always make me feel welcome. When a prescription is delayed they help me through the next steps. The are knowledgeable about the process and their product.”
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“Although we travel a little distance to the Downingtown Pharmacy, it is worth the trip. Compared with closer drugstore chains and grocery stores, the prices, customer service, insurance processing, and pharmacist expertise are so much better at this independent pharmacy. I was surprised to find price differences even with insurance, making this pricing incomparable. The customer service is courteous, helpful and quick. The insurance processing is efficient: much faster with no bureaucracy/red tape. The pharmacist is knowledgeable and accurate, and never makes me feel like I am bothering him to ask a question. There have even been times when other customers have engaged me in a conversation, marveling at this pharmacy!”