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August 2024 by Maura & Ross Koenig
Justin the manager here is incredibly rude and condescending. We called to discuss one topic and he spoke to my husband and I like we were idiots about something that had nothing to do with the topic in question. This location has several rude employees and has been nothing but unhelpful since taking out the loan with them. Terrible people.
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June 2024 by Amy Cahill
Karlese is so friendly and helpful! He definitely knows his stuff and makes the entire process a breeze.
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February 2024 by Tom Mitch
They always help when needed.
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February 2024 by Lisa Trevisan
Great experience fast service
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December 2023 by Daniel Vitucci
Outstanding
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August 2023 by David ALLEN
This office was extremely unprofessional. On our last conversation I was even hung up on after I alone said goodbye.They ran my wife and I through hoops to verify identity and all but told us we were trying to commit fraud. Unreal.
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July 2023 by Dean Winters
Fast and easy, very friendly service
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May 2023 by Erick Quick
One Main really helped me during a crisis.
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March 2023 by melissa hoffman
The lady I spoke today at 3pm was extremely rude! When I asked what number they called She told me she couldn't see that. Then proceeded to ask me do I want customer service or not? Because I don't deserve it. This is definitely not a good first impression
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March 2023 by Martina Magdalene
I took out a $2,000 loan back in 2017. I paid every month on time without fail and paid more than the minimum payment. I ended up paying back $3,000 total. How is that even possible? Sell your a$$ if you need money. Anything other than taking out a loan with them. I'm pretty certain these 5 star reviews without any real feedback came from family members of the employees who they begged to offset the negatives.
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March 2023 by Catherine Bragaw
Have had multiple loans with One Main and the Thorndale office always accommodating, friendly and helpful
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March 2023 by Charlene Taggart
My experience was good no issues no long wait so all was good thanks .
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March 2022 by Jackie Shaw
Took a $6,800 loan out almost 4 years ago. Paid $282.02 monthly. I paid my "pay off" amount today just to get the hell out of this horrible loan. Paid $4,962.56 for pay off... 4 years $1847.44 is all that was credited 30% interest!!! Do not do it!!!!!!! Worse decision EVER!!!!!!!!
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March 2022 by nancy
They did very well they were a little short handed it one day so that it took a lot longer than it should’ve to process. But they were very professional.
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March 2021 by b kelly
Fantastic! Mel and Trina are always great and ready to help . Recommend100%.
