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November 2023 by Thomas Single
Great automotive repair shop in Downingtown. Professional, transparent, quality work, and competitively priced. Highly impressed, and will continue to do business with Maclane's!
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November 2023 by Susan Brown
I wish I could give way more than 5 stars. For the past 6 months (since around early april) , I have been dealing with an extremely difficult issue with my car that no one could figure out. I went to 4 other auto shops before maclane and no one could figure it out. This issue turns out after all this time, was actually caused by the first local auto shop I went to for an inspection. This issue they created was causing me a lot of money and a lot of stress. I was taken advantage of by this shop then when they proved to be absolutely no help and thousands of $$$ later in unnecessary parts, they sent me to maclane because they did not want to deal with me anymore after ruining my car. Which is probably the only helpful or decent thing they did for me and I wish I went to him sooner. I need my car to support my family and safely drive my 2 year old daughter around without feeling like my car was going to fall apart and that’s exactly what Maclane did for me. After hearing the whole story, Maclane and his team along with Allan & Gil assured me that they would do everything they could to take care of me and to figure out the issue. They kept me updated, spent hours & hours going over my car and even had a very clean, nice loaner car available for me for the 3 days they worked which I am extremely grateful for. I Just got home with my car about an hour ago and honestly i just sat in my car and cried because of how smooth the drive home was! Like nothing was ever wrong! I am so relieved that this problem has finally come to an end and I cannot thank maclane and his team enough. They will definitely be my go to shop from now on! Thank you again Maclane!
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October 2023 by Michael McCarty
I had an emergency at the end of a long agoroad trip. The AC drain line was stopped up and the entire right side of passenger compartment was flooded. Mac, Gil and the whole were right on it. I was kept informed of progress and the bill was surprisingly lower than I had expected. Maclane’s is my regular service center due to excellent workmanship, fair dealing, and a service ethic that reminds me of what we used to get in my youth (three-quarters of a century ago)!!! Well done!!Services: Air & cabin filter replacement
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October 2023 by Angelica Bermudez
Thank goodness for Maclanes!Very happy to have a local reputable mechanic that I can trust. Gilbert is truly amazing! His integrity and passion for what he does shines through with every interaction. His advice and guidance handling some issues with my new car were extremely helpful and appreciated.
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October 2023 by laura beck
We always appreciate the detailed reports with the break down of priority repairs. McClane’s makes sure to keep our cars running smoothly and provide excellent above and beyond customer service.
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September 2023 by Kathy Whiley
While staying at a nearby campground, a squirrel got into our engine unbeknownst to us. While driving, the belts snapped causing the electrical system warning to come on. We googled the nearest auto service station and ended up at Maclane’s. What a God send!! They were amazing!! The customer service was fantastic right from the start! They gave us a ride back to our campsite and had the repairs done within 24 hours, sending an employee back to pick us up again. It wasn’t a cheap fix (thank God for comprehensive insurance), but they cleaned up the mess, replaced the belts, and were super thorough to make sure no other damage had been done. It was an amazing experience, and our only regret is that we don’t live in the area to have them service our cars on a regular basis! Thank you, Maclane’s for a job well done!! ?Services: Electrical repair
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September 2023 by Barry Gilbert
I moved to the area a few years ago and I was living near Downingtown. I have since moved about 30 minutes away but I continue to have my car serviced at Maclane's because as other reviewers have commented, the work and the service are top notch. They always take the time to review completed work and answer questions in detail, and while service recommendations are made there isn't any pressure. The last time I went the battery on my car fob was low and they just went ahead and replaced it - small detail but a good example of why I plan to keep my business there.Services: Exhaust
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September 2023 by Peter Nam
There was an unusual sound in my car after hitting a pothole. Gilbert helped me immediately. He was thorough and figured out the issue for me. He was friendly and helpful. He put my mind at ease and I cannot recommend them enough. Thank you Gilbert.
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September 2023 by Nancy
I have been using McLean since he opened and I love his operation and how far he's come. Alan and Gil and all of his mechanics are well knowledge. I recommend him to anybody and everybody.
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July 2023 by Todd Carlin
Go figure, an honest car shop! Ford said I needed all new brakes and rotors, Mac looked at it and said they were fine for my trip to Maine and back. Saved me hundreds.Service: Steering & suspension repair
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July 2023 by Brian Preston
Due to the nature of my visit I spent approx 2 1/2 hours in the waiting room. It was my first visit and it gave me the opportunity to really observe the operation. Courtesy, Organization , knowledgeable are just a few words that come to mind. In this day and age in the service industry, they stand out!Service: Oil change
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July 2023 by Barbara Taylor
Everyone at the station is friendly and professional. They treat you as if you were a neighbor. They’re highly knowledgeable and talk to you in language that you can understand. And that’s what’s nice, they talk to you tell you what the problem is, what needs to be done and if possible the cost of the repair (a close ball park figure if not right on the money). And the vehicle is done barring any complications when they say. Again it’s their courteousness and down to earth friendly approach to their customers that really make a difference to me. Thank you Maclane, Gil, Allan and all the guys!Your the beds!
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July 2023 by Felicia Neff
I 100% trust this buisness. Very professional, kind, and knowledgeable. I'm a single mother and get very nervous trusting that I will be taking care of and not taken advantage of. Maclane's has made me feel safe and heard and taken care of. I'm extremely appreciative.
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June 2023 by Tacarra Hopkins
Been going to this shop for a few years now and thought I couldn’t be any more pleased than I already was, until I stopped in last week on my way home from work with a nail in my tire and coincidentally in need of an oil change. I was treated like family per usual without any of the business banter. They put people first and I’ve experienced that repeatedly. You have nothing to loose by giving them a try.Services: Tires
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June 2023 by Eric Rau
easy to schedule, called me up and scheduled me early. gave me detailed estimate before labor. completed work on time. talked through my concerns. very friendly! do recommend. will be going back for future services.Services: Transmission
