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July 2024 by Sally Convey
Found everything I was looking for. This store has everything.
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June 2024 by Kate Coster
Mary was so very helpful! Friendly staff!
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March 2024 by A B.
I have shopped at this store for several years, but I think it has gone down in quality and stock in the past couple of years. I can usually find what I went for, but the store is looking poorly stocked in spite of "being completely renovated" recently. It is nice to shop there because it is rarely crowded, but I worry that it may not last much longer at this location because it seems to be phasing most of its stock out. Last time I was there (February 2024) they were still selling Halloween items. I enjoy shopping their fabric remnants and a few other sewing items, but even the make your own jewelry section is more empty than full. Hope this store can make a comeback before it is too late.
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February 2024 by Ramesh Arumugam
This Joann is located in Ashbridge Square mall in Lancaster Ave Downingtown and near to hom2 depot, staples, etc. The store has shared parking and plenty. This location is huge and contains fabric, arts, and crafts that you might need for your variety of artwork and projects. I have used this place primarily for fabrics, and they have a huge collection, and the staff is friendly and knowledgeable to select the right one for your project needs. They do run sales and coupons available, which is very valuable to bring the price down. Recently I shopped for some arts work and the collection is great too. The checkout lines are fine and overall a great shop to go for your arts and crafts projects.
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February 2024 by Deborah Jorgenson
They are short staffed. But I give them credit for trying to fill in the gaps. Good inventory and some decent sales
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January 2024 by Ramesh D.
This Joann is located in Ashbridge Square mall in Lancaster Ave Downingtown and near to hom2 depot, staples, etc. The store has shared parking and plenty. This location is huge and contains fabric, arts, and crafts that you might need for your variety of artwork and projects. I have used this place primarily for fabrics, and they have a huge collection, and the staff is friendly and knowledgeable to select the right one for your project needs. They do run sales and coupons available, which is very valuable to bring the price down. Recently I shopped for some arts work and the collection is great too. The checkout lines are fine and overall a great shop to go for your arts and crafts projects.
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December 2023 by John Zwirzina
Let me start by say this Joann has a whole row of Christmas themed fabric. I searched the whole store for any Hanukkah or Jewish themed fabric and there was ZERO. I felt maybe the manager would know where it was and I was told there was a remnant on the discount rack but it sold. I ask why they didn't have any and I was told she just didn't order any this year. She told me she thinks the Lancaster store has some. I said that is hour away. She said we'll you can check there. Is this store or management Antisemitic.?
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December 2023 by Virginia Dillon
Always love an excuse to go to JoAnn's they ALWAYS have what I want and MUCH more!
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September 2023 by Cheryl McGinnis
Always stop in to see the latest seasonal decor. Halloween is already displayed and looks like a fun season this year. Check out their clearance section for some bargains.
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August 2023 by Shirley Bullis
Fun craft store
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August 2023 by Robin Young
Find some great sale
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August 2023 by Pam Dunn
All kinds of crafts and fabric
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March 2023 by Heidi M.
February 6, 2023, I went to the Downingtown, PA store to return a piece of fabric I purchased the week prior because it had been cut incorrectly. The following incident occurred and I am extremely upset!:I took the fabric I wanted to return to the cutting desk and explained to the salesperson that I had on my previous visit, asked the gentleman who had cut it for me for his help in determining how much fabric I would need to remake cover for a baby bouncy seat, and I handed it to him so he could determine the yardage I needed. He was not very kind or helpful and acted as if I was bothering him because I asked for his help instead of just TELLING HIM what I needed. At any rate, I handed him the bolt of fabric I chose to use and he cut it for me.When I got home to use the fabric for my project, I realized that he had cut it too short because he did not take into account that the fabric print could only be placed lengthwise (up and down) and not widthwise (sideways) and therefore cut it too short. As a long-time employee, He SHOULD have known that!!! (I frequent that store and know that he has been there for years). So, on February 9, 2023, I had to drive back to the store (10 miles from my home) to return the fabric and get the correct yardage.I went to the cutting desk and explained my situation to the salesperson, her name was ZUZANA. I told her that the gentleman who had cut it for me seemed disinterested in helping me and asked her if he was the manager, and she told me that there are four different men that are managers there (although I've never seen more than one male employee in that store who cuts fabric.). I said "Well, I can't recall his name, but he was a black man", (there was no negative tone or inflection whatsoever in my voice) I was simply identifying him. She replied "You mean African-American!" and I replied "Yes, OK, whatever term you want to use" and she said "NO, it's NOT OK and it's NOT whatever term I want to use, it's African American and you are a racist!"! I said "I did not mean to sound racist and was only using that term to describe him to you" and she said "That was a very racist remark you made". I said "I am an Italian American and do not go around calling myself an "Italian American". She said "Well, I'm a Slavic American and I DO and I'm NOT having this conversation with you, I'm just not" and she slammed my intended fabric purchase down on the table and tried to wrap it up as if she was not going to wait on me. Then she said "I'm not waiting on you, I'm just not, you're a racist, just leave the store!" I replied "I'm not leaving the store because I need that fabric and I told you I didn't mean anything by my description and it's none of your business anyway how I referred to him". She proceeded to argue, saying "It IS my business and you are a racist!" She must have then realized she was the EMPLOYEE and I was the CUSTOMER and proceeded to cut the fabric for me. When done, she made another remark under her breath which I did not hear and I asked her to repeat it, but she would not. So, I looked at her name tag which she saw me doing and she said "Go ahead, look at it, my name is Zuzana!" I told her I surely was looking for her name and surely would contact her employer to which she said "Go ahead! You made a very racist remark and I'm not having this conversation with you, leave the store, JUST LEAVE THE STORE!!" In addition to her accusations and insults, she was very LOUD to the point that I wanted to ask her to lower her voice but figured she would just hurl more accusations and insults at me, so I didn't bother, but I was mortified and embarrassed. I paid for my purchases and left the store in tears with my heart beating out of my chest and my hands shaking!! I am 63 years old and Do Not need this unwarranted aggravation from an EMPLOYEE at Joann Fabric who is supposed to b
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January 2023 by Ruth P.
Don't shop there in the winter. It's always very cold in there. Even the people working there are always wearing multiple layers. It isn't a one time thing. It's like that whenever it's cold weather. Makes we wonder why they don't all call out sick.
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November 2022 by Debbie Davis
was a very toxic place to work… 1 manager was particularly hurtful. conversations over headphones were close to public shaming.
