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November 2023 by Sree Lekha
I had a horrible experience. The person doing my nails was very rude and made me feel very uncomfortable during the process. Though the place is neat and tidy, it didn't feel right because of this person, she was continuously gossiping with her neighbors and didn't even bother to listen to my concerns.
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October 2023 by Jennifer Arroyo
This salon is a little more expensive than some I've been to but also a little more classy. I've been here for pedicures in the past. Today I thought i needed a new set of acrylics but they were honest and told me I only needed a fill. I was used to having the nails built up when i get a fill but he mostly just dremmled and filed. I guess maybe they do it differently here. I came here because i wanted the nails done right because for we have a wedding to go to and J&L has a good reputation. They look beautiful! I love the design that the nail artist painted to match the dress im going to wear.
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October 2023 by Lynda Harmon
Gel Nail polish is peeling off. I went there Tuesday 17th and it’s Saturday 21st. Don’t go there
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October 2023 by Ashley D
I’m sad to say this but I’ve been coming here for 2 years and even got multiple people switch salons for here. The last two times I’ve gotten my nails done here have been disappointing. First time was when I had a spray tan & asked to avoid getting too much alcohol on my skin. This was also the set of nails for my wedding..I had a very rude woman yell at me for asking for a different option of soaking my nails. She then gave up and gave me over to someone else. Ruined my whole nail appointment wedding experience with my friends.The second time was the previous time I went. I usually get Mary but I had someone different. Mary is THE BEST!He was good but this was the first time my dip nails have chipped within a week of getting them. They used to last 3-4! I’ll be switching salons. I’m assuming this is due to change in management..I’ve been a loyal customer and I am sadly disappointed.Service: Dip powder
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October 2023 by Tay Lewis-Alves
First off I want to say the salon is beautiful, the staff is so welcoming. When I lived in Eastern Washington i had a steady nail salon and loved them. Then I moved to western Washington and my nail game went to zero and less than sometimes. Stumbling across J&L and having Tu do a new set is just what I needed. Thank you and i will be back again and againServices: Sculpted nails
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June 2023 by Amy Bowers
The nail tech started off great but then once he had the chance to take on another client he rushed my nails. He didn’t put on a bar coat for the bell polish and less then a week later the polish came right off. Not to mention I asked for a small flower design and he just said no he didn’t have time. I find that to be horrible service! I’ll never go back there!Service: Acrylic nails
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June 2023 by jordan
I am always happy with the nails I get at JnL. I always recommend my friends to go here and they love it too!Service: Acrylic nails
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June 2023 by sienna r
This spot is a great place to get your nails done I’ve recommend it to almost everyone I know. The staff is wonderful and the place is kept clean and tidy. I’ve loved every single set of nails i’ve got and will continue to go here!Service: Acrylic nails
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June 2023 by Hannah Hagen
HORRIBLE. Got my acrylics off and a gel manicure. The girl was extremely rude and also unhelpful when the color I picked was too translucent and I had to pick another. She did not even say hi back to me when I sat down. She was not paying attention to doing my nails (hence why they are so chunky, streaky, and bubbly). The only good person there is Ann, everybody else does not care what your nails look like.Service: Gel manicures
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June 2023 by Sarah Armstrong
Anne was efficient and detailed oriented. Spent $52 for gel mani and regular pedi. Parked across the road on the street for the 2 hour parking. Massage chairs were ok, little too rough for me.*I forgot to add, no seats to wait in just some worn down window ledges.Service: Gel manicures
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May 2023 by Katelyn Geiger
I came here for the first time today. The woman that did my gel pedicure was great, I’m pretty sure it was Holly. The one who did my nails was not. The gel I got on my finger nails are so uneven. I asked for square nails, she gave me round. She didn’t even fix my nail length either to match. Also convinced me to get a design which was not worth getting. $83 for gel manicure and pedicure I don’t believe is worth it here. Very disappointed especially my nails are suppose to be for my bachelorette. I will not be going my back.
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April 2023 by Felicia Neff
After researching I thought they would be a great place for my creative 11 year old to get her nails done for the first time. Full acrylic set with designs. I sent them a detailed message as suggested on thier website. I also went to their social media page which was also suggested to find it has not been used since 2021! After 4 days of no response I called to talk to someone. I explained what had happened and his response "yeah better to call". Well maybe you should just change everything to say that! We get to our appointment and it seems chaotic. They only have old wooden window sills to sit on. And they decide to put my 11yr old with the oldest man in the place who's accent is so thick he needed me to translate to her! What are you thinking! He was rude and made her first time experience horrible. The nails looked misshapen like he did care one bit about them. Thick and not straight. 2 nails fell off within 4 days. But all my kids wanted to do was get out of there so I didn't dare ask them to fix them. If you think you found a gem by going here you actually found a dirty outdated rock! We will not be back.
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March 2023 by Denise Graf
This is my favorite nail salon in my area. It’s clean, the ladies who do nails are really nice, funny, and they always do a great job. I usually just get pedicures but once in awhile I get a manicure too and am always happy. I highly recommend this salon if you are looking to get your nails done in the Downingtown area.
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March 2023 by Belinda Son
The staff are always kind and friendly. Great selection of colors, however, the gel mani and pedi I receive are poor quality: thick and uneven coating, streaks, terrible file and cut. Sometimes the service isn't bad but I never know what I'm gonna get so it's a little disappointing.Services: Pedicure
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February 2023 by Katie Rose
I’ve had a couple good manicures here before but my last experience was not good. I never write bad reviews ever but I came as a walk in and they said they could take me for a pedicure and gel manicure. This picture is just a day after I got it done. While my pedicure was happening another tech was doing my manicure while I was in the massage chair which was not really a nice experience but also was so so rushed. The paint is already coming off and is really lumpy, cuticles are a mess.Services: Pedicure
