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March 2024 by Sara T
Great experience with Jay.
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March 2024 by Samantha Joyce
I live in Bucks county but I have to move back to Chester county urgently. I have never rented a storage unit in my entire life before. Like, all by myself? No never this is the first time. I opted to reserve the space using their website which is an experimental feature. It was really easy. It’s so easy I could figure it out.
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February 2024 by Soncerae Malesic
Super!
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February 2024 by Nick Birtch
Joe was excellent he was very helpful.
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February 2024 by Frank Wiley
Great place to keep your things
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February 2024 by Reginald Weaver
Great experience and excellent service given by Jay in the Downingtown office.
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December 2023 by Vanessa Leyva
Great experience and made the process so much easier! The customer service was better than I've experienced with other companies.
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December 2023 by Jake Avellino
ESS, extremely accommodating from the beginning. I was moving from Upstate NY back to PA. They helped me over the phone whenever they could to have everything ready for when I arrived. They continued to help me all the years I was there, 8 I believe. Now it’s time for the next chapter and Jay helped me tremendously to get things out. Thank you all.
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December 2023 by Hudson “HLAWineMerchant” Austin
Just had a great experience with Jay Troop, the assistant manager, at extra space storage. This is a great little addition to the area, brand new storage facility really close to everything, easy in and out. Exactly what you'd want a storage space close to your house to be with great people running the shop.
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December 2023 by Madi Miller
We were in the storage facility for about a month. Everything seem to be fine until we went to put more stuff in our unit and found a huge puddle of water on our couch and a television and some artwork that we had. We were told that it was a climate control unit.When I walked into the office to address the situation and they told me well, it’s an older facility, and sometimes the stuff happens. They offered to switch me to a new unit but if someone else had claimed it online, they would get it first. I was also told that climate control was just for the temperature. It had nothing to do with the outside weather affecting the inside of the unit.We will never use this company again and unfortunately, some of our family pieces will never be able to be replaced. My advice is to definitely get insurance and again climate control to them does not mean your unit will not get wet.
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December 2023 by H Nelsiano
We decided to rent a storage unit here and we couldn’t be happier with the customer service we received! We were on the fence about it at first but after speaking with the CSR, we were sold on the price, couldn’t beat it! She was so helpful and answered every single question we had and it made us feel like we were actually on the location of the storage unit itself. We are glad we got the last unit they had available!
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December 2023 by M Birnbrauer (M Birnbrauer)
My friend used Extra Space Storage for over 8 years and every one was so helpful and cared about all the items in storage. Jay in the office was so helpful and informative! I would recommend Extra Space Storage!!
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November 2023 by Megan Erdman
Fast friendly service. Very informative. Answer all my questions! Very affordable! All in all it was a great experience
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November 2023 by Deb Murr
Process easy from initial inspection to securing space. Staff friendly, professional and knowledgeable. Definitely recommend Uwchlan Ave location.
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November 2023 by Kaitlyn Kellon
Jay was so helpful through the process of shopping for a storage unit. She offered a lot of knowledge about the billing process and which units would fit my items best. Finding a storage unit can be a daunting feat but with Jay’s help it turned into a simple task.
