-
November 2023 by Steve Cameron
Quality work and great people
-
March 2023 by Erik Robinson
Bob Wagner's Flooring America in Downingtown is fabulous! From Barbara, the sales person, to the showroom, to scheduling, to delivery, to installation: AMAZING! 5 stars isn't enough!
-
February 2023 by Lisa R.
We had new carpet installed by Bob Wagner's Flooring. We worked with Gena who helped us through the process of picking out the best carpet and keeping us within our budget. We had many choices to choose from but Gena kept it simple and understood what it was we were looking for. She was great and knows the products. We had the Hill Brothers do the installation of the new carpet in our three bedrooms. They arrived on time and never stopped until the job was completed. The Hill Brothers are professional, work well together, are friendly, and take total pride in the work they do. They have more than 29 years of experience and it shows. We are EXTREMELY pleased with the outcome of the job that both Gena and The Hill Brothers did for us. We'd recommend all of them to anyone who wants the job done right. Thanks!
-
February 2023 by Ed Butch Zaloga
Excellent sales and customer service, delivered and installed a quality hardwood floor as well as a quality carpet. Service and follow-up after the sale was the excellent Overall our experience with Bob Wagner Flooring, continues to be one of the best.
-
January 2023 by Marcia Conti Dantonio
We have had a great relationship with Harry S. at Bob Wagner’s since 2005. We wanted something a little more unique for our kitchen flooring. We decided on large black and white tile (24” squares) set in a harlequin design. Laying the tile was going to require real expertise, as well as the transition into the adjoining butler’s pantry which still had hardwood. The finished floor is spectacular. Thank you Harry and Isreal.
-
October 2022 by Xsterxex 1026
We ❤️❤️❤️❤️ our new vinyl plank flooring. We can’t say enough about our experience with Kathleen, she was so helpful and made the process so easy. The installers did an amazing job and it was done so quickly!!!!!
-
September 2022 by lois cook
We had a very positive experience replacing the upstairs carpet.Barbara is very knowledgeable and very helpful! She responded to our sense of urgency and was able to have it ready before our move in date. She very kindly made extra efforts on our behalf when we decided on some last minute changes, and her recommendations about both the product and the process were perfect!The installers are also excellent. They worked efficiently, communicated pleasantly, and did a great job. They also made extra efforts due to our last minute changes. We would be happy to use them again.Altogether a great experience!
-
August 2022 by Joan Tlush
Excellent experience. In the midst of contractor nightmares and tight timelines, it was a relief to work with a team that said what they would do and then did it. Barbara gave good suggestions for our carpet selection and laid out the whole process efficiently. The installers showed up when they said they would and completed the installation without a hitch. I heartily recommend Bob Wagner's carpets.
-
August 2022 by Jennifer Lundgren
I had not ordered carpet in many years so we looked online at different places and chose Bob Wagner because they had the best reviews. We requested Barbara because she was referenced in a review. We were very pleased with her friendliness, knowledge of the various carpet selections and efficiency in scheduling the measurement and installation. Dan came out to measure the room. He arrived on time, was very friendly and accurate in the measurements. Bob and his team of 3 installers were also on time and completed the room in 2 hours. It looks fantastic! We will definitely order from Bob Wagner's again!
-
July 2022 by Dale Polhemus
We stopped by BW's Downingtown to start to look for carpet and were greeted by Kathleen Carter. Kathleen guided us based on our thoughts with no pressure. She showed us various options, reviewed pricing and installation costs, process and allowed us to take sample board home of carpet we liked. We stopped at one other location but it was no comparison and after seeing sample in house we decided to make purchase. We returned and set up installation date with Kathleen; based on our timing needs, and reviewed installation process, materials and left a deposit. The installation was AWESOME !!! the installers, 2 brothers and a son did a great job. They arrived on time, were neat, hard working, polite, courteous, friendly and as I said, did a GREAT job installing our carpet, leaving our home as clean as they found it. We truly couldn't be happier with the whole process.
-
July 2022 by Thomas Simmons
We love our new carpet! My family has used Bob Wagner's in the past, so my wife and I went to them for carpeting the third floor of our house. Everything from start to finish was a pleasant experience. Barbara Pongia was very helpful from the moment we walked in and throughout the install process. She went over all the details and explained the install process so there were no surprises. The installation was completed without any issues and the crew cleaned up afterwards. I recommend Bob Wagner's Flooring America to all my friends and family.
-
May 2022 by Alicia Mager
Had an excellent experience getting my living room carpet replaced. I specifically wanted a high quality waterproof carpet for our pet heavy home and Bob Wagners Flooring in Downingtown had just what I was looking for. They have a variety of colors and pile types to choose from and Kathleen was especially helpful in letting me take back a pallet of carpet samples so I could determine which color works looks best in my room. The install was just as great. The carpenters were very helpful in moving out the larger, heavier furniture pieces and even helped re-anchor a very wide bookshelf when the install was complete. It took them about 3 hours start to finish to get my living room done. Very pleased with the overall results and would certainty recommend.
-
April 2022 by Kelsey Mahoney
We had a great experience working with Barbara at Bob Wagners! My husband and I had new carpet installed in a couple of rooms and the entire process was easy and Barbara was always happy to help. From looking at samples to having the carpet installed, we knew we were in good hands with Bob Wagners. We would definitely use them in the future for other house projects!
-
April 2022 by Jennifer D
I had a great experience working with Gena and installer Steve for new window coverings. I ordered room-darkening, 2-way shades for upstairs and faux wood blinds for downstairs. The ordering and selection process was easy and installation flawless. I am looking forward to the next project with Bob Wagners!
-
April 2022 by Julie Murtha
Our sales person, Barbara, was very helpful. Barbers helped us select the best carpet and padding for our family room. Product was delivered and installed on scheduled date. Recommend Bob Wagner’s Flooring for your carpet needs.
