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October 2022 by Roz T.
Rude receptionist. Takes almost a week to get prescriptions filled after calling numerous times. They dont call back. Unorganized since it became corporation owned
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May 2022 by Courtney W.
We been going to this place for along time as well as my parents and grandparents. We had a very sick dog. Called them on a Saturday for a sedative to get my dog to a vet. Never return the phone call and called back before they closed with nothing. Then on Monday we called them again when they open no call back. Plus another 4 calls up to 1:30 to get a vet to give us something. Finally after calling and not being nice we got something. But we had to call them 6 times to get a vet to get us something to get my dog to them. My dog passed away on his way there. As there staff tried to get him out of the car they almost dropped him. Plus we where getting a bill shoved in our faces when we didn't even get the dog out of the car. We are no longer with them anymore
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April 2022 by Sam C.
We have gone through a few vets in the area with our large family of dogs and cats. This place has never nickled and dimed up to make our bills larger. They have always done their best for our pets (4 dogs and 4 cats). Very nice staff and couldn't be happier with the many experiences we have had with them.
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March 2022 by Rob G.
I just noticed that Dover Area Amimal Hostpital only has about 3 to 3 1/2 stars. I've been going to Dover for years and in my opinion this is the best animal hospital in your county! The doctors and staff have been great as well as the pricing for treatment!
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January 2022 by Cindy C.
We have been taking our dogs to Dover Animal Hospital for years. We see Dr Dan. He is the most caring and knowledgeable vet we have ever taken our dogs to. Our dogs absolutely love him, and so do we. He takes the time to explain everything to us. I highly recommend this animal hospital
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October 2021 by D F.
Very very disappointed in this clinic. When the vet entered the room without introducing himself - strike one; When handed the records from the ER Vet and he comments that he "likes to see what they charge!" - strike two; When he says that he glanced at the records and didn't look at the x-rays because he is not a "computer techie". - strike three!!! This was our second request for an emergency visit of which they don't have contrary to their website. While our two year old pup would not have had a different outcome because of her ultimate diagnosis of aggressive cancer, the experience with this vet was less than professional! Apology for the long review but I needed to share the experience. Maybe DAAH will read this and make changes so others don't have the poor experience we had.
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October 2021 by Mark A.
Been going here for years, but now I'm done. First, I get some new vet who is just rude. One comment after another, completely disrespectful. We're just in for shots and we have to listen to idiotic comments that I'm sure this guy thought were amusing. Then, we get hit with the new $50 "required" heartworm test. The comedic genius couldn't even offer a comprehensible explanation for this new revenue stream. Enough. It's not worth the drive anymore. I'll find a local vet to practice his sarcasm while dipping his paw in my wallet.
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July 2021 by Diane G.
We have gone to Dover for over 20 years for two of our dogs. When we first started going here with our first dog; it was great! They grew and got bigger and things changed. Service was not nearly as good and during an appointment one time; the vet bragged about how much money they were making on a particular medication they gave our dog (shot for allergies). We had a terrible experience recently with our second dog, mis-diagnosis more than once, mis-communication from them in regards to a scheduled surgery and a procedure that they did that should never have been done. We recently had to put our dog down and we feel that this happened sooner than it should have because of decisions they made. We would never go back.
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June 2021 by Josh Seitz
We have been going to the Dover animal hospital for years and I would not go anywhere else. They are fair and have always treated our animals with compassion.
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June 2021 by Bossman B.
Real simple,ask for Dan or Dave when calling.We feel most comfortable with these doctors and get top notch service and health results for our pets.
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May 2021 by Mike Woodring
Dr. Dave removed a large tumor from our dog, that no one else would operate on. We are forever grateful! I wish that we would have found him sooner! Our other pup might still be with us today if we would have had Dr. Dave as our vet. I highly recommend his practice!
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April 2021 by Kaitlyn H.
Always satisfied with Dr. Amy- she does great with our puppy! Unfortunately this time it took 45 minutes before we were seen, but our puppy was only in the office for about 5 minutes.
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April 2021 by Kelsey Viands
Went in for an emergency visit, the doctors and nurses were great and delt with the emergency fast, and professionally.
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February 2021 by Paul O'Neill
Thorough and very good communication. Grateful for the good care.
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July 2020 by Erin I.
I have visited Dover Animal Hospital with my dog Brandy since she was a puppy (now 12), and I bring her along with my husbands dog to visit yearly for their vaccinations. In recent years I have been less happy with the care and service here, but I chose to give them another try as they were over due for shots and Covid is making it difficult to schedule appointments with many offices. While the appointment we had on Tuesday the 21st was quick and easy (they came to the car for the dogs and the vet called over the phone to discuss the appointment), the staff at reception were unfriendly, and I was charged twice for the actual appointment. I called later in the week to address the double charge and was told that because my dogs account is under different name than my husbands dogs account I would be charged for two separate appointments, which has never happened in past visits, and I was not informed of when making the appointment. The dogs attended the same appointment at the same time, in the same room for their shots. There is absolutely no reason I should have been charged twice for the appointment which was states on the invoice 48$ for 1 to 2 dogs, but they refuse to remove the extra charge. If you're looking for a vet with integrity, look elsewhere...