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“Everyone here is always nice and willing to help. They take the time to explain and assist you. Easy access to get in and out of the building. If you are looking for a credit union I would highly recommend looking into White Rose Credit Union.”
“Walked into this branch on a Saturday, 15 people in line. I was at the front of the line in no more than 3-4 minutes. Greeted with a smile and a very enthusiastic young teller. She promptly took care of all of my needs and suggested a few products. This beats big bank interactions by a laughable margin. Been banking here since I was old enough to know what a bank account was and I think it’s safe to say I will continue. People leaving bad reviews I can only imagine are grumpy angry people outside of the bank and that interferes with their own business. People tend to have issues from making a mistake on their end and come here to vent their anger without reason. Have I had a few problems here before through the years? Nope. And any time I have had any hiccups (not issues) my phone call is greeted with a lovely attitude and my issue or concern is PROMPTLY addressed. Ignore the bad reviews my family has been banking here collectively for 100 years!”
“Tyree, at the Downtown Philadelphia Street branch, provided me with A+ customer service and Tyree went above and beyond to assist me in meeting all my needs, while he was very professional and understanding putting himself in the customers shoes. Tyree keep up the great work !”
“I can't imagine who would say anything negative about the staff. At this branch, everyone is always wonderful Including the manager.. I've been at this branch for over two years . Everyone is super friendly. They even address me by my name when I come in Where do you get that type of customer service these days?. And Ann is absolutely the best.”
“I’ve been a customer since 1993. Everyone has been helpful and some go above and beyond their job description. Some are so patient with me when I don’t understand a process. Thank you for your excellence.”
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“I like it when people are friendly so I am so delighted when I stop in here and Lori helps me she is beautiful inside and out and always helps me resolve my banking needs. Thank you Lori for your excellent customer service.”