“Pros:-Short wait, rarely ever has a line-Price- changes constantly based on OPECCons-Pump speed is adequate but falls short of the big chains like Sheetz and wawa. (They could consider replacing the autoinjectors to speed up gas delivery)-Screen on pump 3 is cracked and on occasion Pump 2 won't give a receipt (probably out of paper).”
“Unbelievable 5***** company, I never being without the propane in my house, I don’t even have to call them for refills, even I have automatic payment with my credit card, this company gets their money after 2 or 3 weeks. I Never have a experience like that with any company!! *****??, I wish every company in USA have the same values and integrity.?”
“I’m genuinely shocked by the negative reviews. Fairclough saved our Thanksgiving!The day before Thanksgiving, we had an appliance repair tech come to the house because our oven was making a weird noise. Turns out, my husband hadn’t been checking the propane level, and the appliance guy gently told me we are on 0 and to call for propane immediately to solve our problem. I promptly called Fairclough, and they said they could come out on Black Friday. I begged and asked if there’s any way they could come same day, I’d even pay an emergency fee. The gentleman I spoke to said they don’t do that, but he’d speak with some other people and see if they could squeeze in a visit to my house. He booked me for Friday and said he’d call me back. A few hours later, I had given up hope since I hadn’t gotten a call back. But I saw the Fairclough truck pulling up to the house and immediately started crying. I was cooking the turkey this year and delivering food to family members who have newborn babies and couldn’t get together. Our Thanksgiving would have been ruined!! I wish I knew who I spoke to or who the driver was, but we are so grateful.”
“Marla provided exceptional customer service during our experience with CES. Her patience and kindness shone through as she addressed all of our numerous questions with ease. Her professionalism and dedication made the entire process significantly smoother. Marla’s outstanding support truly enhanced our experience, and she absolutely deserves recognition for her efforts! Give the girl a raise!”