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“Zyaire, at the Verizon store location in Lemoyne, PA, has been a great help to my family, in our recent trade-in of 4 phones. He also helped with transferring information with much patience, tech-savvy, and support. A 3rd trip back for more help, and he greeted me with a smile and was eager to help. I always go to the Lemoyne Verizon store, as there is little to no wait time to be helped, and always great service. Thanks, Zyaire!”
“I'm in the Mechanicsburg PA store, and Jacob talked me off the ledge. He had to undo all my screw ups and re-establish the Netflex account. He also taught me a few things with my phone. Give him all the gold stars you can; he is your gold standard. I can't thank him enough.SincerelyBrian Fahey”
“We had an awesome experience at this location. Chris welcomed us and helped us, despite us showing up 20 minutes til closing! Chris was patient, knowledgeable, and met all of our needs.”
“Reece was exceptional to work with ! Thank you for making our experience noteworthy with Verizon and giving us the time and patience -it was much appreciated! Thank you !”
“The customer service is top notch in this tmobile the team here goes out of there way every time to make sure you get exactly what you want and has no problem troubleshooting a problem for you and giving an explanation for the problem”
“Called them stopped by for the WiFi now being offered in my area very courteous and knowledgeable young woman helped me through the whole process very pleased and highly recommend for sure thank T-Mobile”
“I had a perfect experience here. I came in on Saturday to trade in my iPhone 13 Pro for an iPhone 15 pro. The rep, Samuel, was so kind, funny, and caring. He helped me pick out a case, explained everything in detail, and was just genuinely happy to be helping me. Customer service like that goes a long way. What a good, decent human. We could use more of that in this world. I will definitely be returning in the future.”
“I had a wonderful experience with Wilber Gordon. He was such a big help. I am a 70 year old man who needed help by getting Wi-Fi hooked up to my smart TV. This is my first smart TV. This stuff is all new to me. He was so patient with me and my wife. He answered all of our questions He took his time with us He has the right personality for customer service. Promote him He needs to be a supervisor/ manager. Thanks again Wilber.I wish I could give you 10 stars.”
“Upgrading my phone and paying a car are two things I put off! I upgraded my phone today at this store and the customer service was beyond amazing. They were swamped, so the manager was greeting people and checking them in. He was honest with the fact it was going to most likely be at least 45 minute wait. We received a text that we were checked in and then another one when we were next. Once we got to the counter, we were able to establish rapport quickly with the salesperson. He did not try to up-sell us on anything! We had his undivided attention until we left the store. When we were ready to go, the manager walked us out and once we were outside, he apologized again for the wait and asked how our experience was. I left feeling on Cloud 9. I had a new phone and was treated incredibly well! (The "we's" in this report refer to my husband and I.)”
“Went to return a piece of equipment and service was excellent. Greg was wonderful. Explained the situation and he took care of everything in a matter of minutes.”
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“Morgan was exceptional in helping us get our new phones set up! She's very knowledgeable, professional and a genuinely kind and friendly person! I highly recommend her!! She's a true blessing!”