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November 2023 by Nunya Bizniss
Told them I needed a power steering box, they gave me a rack and pinion. Spoke to customer service Manger and he said they would refund me the part and would get me the correct one. 3 months have gone by. No one calls me back, I'm always told to leave a message. I have a part that I paid for that I can't use.
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November 2023 by Connie Bays
Over the years I have purchased vehicle parts for several vehicles. Only two times did I ever have a problem & Mr.David Jordan exchanged the part, even delivered the correct part to me.
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October 2023 by Dustin Ogden
Placed my order 3 days early. Said they had everything pulled and on shelf waiting got me. Got there and WAITED 3 HOURS to finally get my parts. I'll never go back
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October 2023 by Clifton Rogers
Great place for cheap parts .but service is a little slow I would call first to make sure they have what u want.
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October 2023 by Dannie Haberer
Have the parts that are hard to find and at a good price and friendly stuff and willing to help unload your core return and load you up great job guys it was a good place to go
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August 2023 by Carla Evans
Literally called and said they had our part we needed. Go to get and and spend 1 hour and 35 minutes and still nothing. 2 guys came after me a good while after me and the owner decided to pop his out from behind the counter, he follows the other 2 guys out apologizing for thier wait, mind you I was here around 45 minutes before they even came. The owner then stood and talked to them for 20 minutes and they 2 men left and the owner left as well. Well done owner and customer service, I WONT BE BACK
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August 2023 by cody swager
Giving this place one star is way too much!! What a joke. Wasted most of a day but hey…I can guarantee I’ll never be back here again
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August 2023 by Joann Heinze
Awesome place got what I needed for my car and saved myself lots if money!
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July 2023 by Mitchell Powell
they are the reason i prefer self service junkyards. pulling a window n mirror took 2 hrs and its damn expensive. theres two screws on the door panel, four bolts holding the regulator, two for the window glass. i can pull in about 20 mins. instead i call in my order about 1, get there at 3:30 and finally get out and get my parts at 5:15 leaving the same time as all the workers.their prices are on par with ebay which is just sad. but they were in good shape so i do apreciate that
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July 2023 by Brucey Gastation
I really can't recommend this place.If you want to pay money for a product and get worse service than the DMV then this is your place to go.Third time coming here and every experience has been the same.Guy at the front desk seems irritated when you try and give them money in exchange for goods.Parts they do say they have they don't have once you show up.Pre ordered something and waited several hours to show up to give them time to locate.Show up and they still have you wait 2 hours because their inventory is lackluster.It's the same experience every time and today will be the last time I'm there.Their prices are the same as any other local salvage yard.Avoid.
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June 2023 by Semraj Singh
we went 400 miles to pick up transmission,good information, good product, worth the trip, Mr Marshall is wonderful .
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April 2023 by Jeep Freek1941
Terrible communication, will not answer calls or return calls. Will not call to inform that part is ready for pick up and will hold your deposit as compensation when you cancel an order due to the lack of communication as stated above. Also overcharges on parts. Read other reviews for more info and have heard through word of mouth of parts not be as advertised. Highly recommend finding a different junk yard or parts puller service for your needs. Lost money from my deposit after having to drive to this location just to get answers as quote “compensation for my guys doing the work to get the part ready” as if it’s not their job to contact customers when parts are ready for pick up or to return/answer calls from customers. Also threatened to keep whole deposit when argued about not returning full amount.
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April 2023 by Bean Adams
Very friendly staff - excellent service & good prices ! My new go to for used parts ?
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December 2022 by tab eddy
Have just about everything you need, staff is friendly, best to call ahead so your part can be ready the next day.
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October 2022 by pn giles
Unbelievably dysfunctional operation. Extraordinarily long hold times and incredibly SUBPAR service. I have waited almost 11 weeks for them to pull and ship a part. I have been assured several times that it would be sent, only to call in several days after the fact to find out that they don't even have people to pull the parts, let alone send them. If they were upfront and honest to begin with, I wouldn't leave a one-star review, but instead of saying "we're short-staffed, sorry" I got the run-around for 2 and 1/2 months. I, as well as all members of my shop, will never purchase from this organization again.
