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July 2023 by Georgia P.
I buy the products but I don't stay for long. I get the feeling I'm not welcome. The staff is friendly to some of the customers but not all. I'm not going to shop there as much and go elsewhere when I find what I need for the same price.
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July 2023 by Malta C.
I shopped there on three occasions and on the first day found the staff was unfriendly. Icy politeness, or angry, worried faces. Always wanting to give the benefit of doubt I returned two additional times.The only customers I saw made to feel welcome are people that LOOK like the staff! They were treated to warm friendliness. It was so overt. Absolutely stunning. The products are good, the store looks clean. But that is small consolation for the maltreatment. It's a no go for me. I would order online, but there's so many other friendly stores to shop from, I figure I don't want to give them my business. Customers are aware.
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July 2021 by Cynthia K.
I think whoever owns this Sam's Club location needs to remind their employees that they also represent the store. Especially in the customer service area, it's your job to help the customers not make them feel like a hassle for even coming to you.
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May 2021 by Ric T.
Nothing has really changed in 4years I've been here, except social distancing. Comparing it with COSTCO in NJ, prices are about the same except for gasoline, which is higher in Lackawanna County.
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January 2019 by Lula Kromko
NICE PLACE FOR BULK
