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December 2023 by Hannah H.
I recently totaled my car and needed a new one, quickly. As a graduate student with lots of student loans, that's a nightmare situation to be in. I was connected to the salesperson Jake, and he got me into a great car in a matter of days. Jake was incredible to work with, he is personable and professional and does not push you to make any decision you're not comfortable with. He'll keep you updated and in good spirits every step of the way. If you need a car, go here, and ask for Jake!
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November 2023 by Samantha Kiefer
I had a great experience at Fred beans Volkswagen of Devon! They were all great from start to finish.. I specifically dealt with Caitlin and she was wonderful! I would recommend her to anyone! We ran into an issue with my leased jeep compass and they really helped me out in ways that other places would not! I was very happy with my experience and would recommend this team to anyone! Thanks again guys for all of your effort and hard work.. it was greatly appreciated!
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November 2023 by Kendra Spatacco
CAITLYN SOLD US 2 CARS in ONE WEEK! She is so great. In fact the whole team is wonderful. Eric, BJ, Hezekiah - they were all so warm and welcoming. Caitlyn knew the car inside and out. She worked so hard all the while being an expecting Mama! This is the best dealership on the mainline and we are so impressed and pleased. They treated us like family. Thank you guys!
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November 2023 by Frank Spatacco
CAITLIN - Ask for her by name!!! The whole team here went above and beyond. The deal was so simple, numbers were beyond fair, finance guy Hezekiah was super, super cool as well. Never felt pushed or pressured. Honest the whole way through. No bait and switch - truly a wonderful experience. Offered water, coffee, soda at every turn. Dealership was well equipped, clean, clean showroom, clean everything! Especially the car - detailed immaculately. We are so excited with our new ID4 and they make me want to come back and do it again!! Fred Beans of Devon has officially electrified me!
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November 2023 by Rachael McCann
The experience working with Caitlin Dunlap to buy my teenager son's car was a great first experience with both Caitlin and Fred Beans. I appreciated communicating with the dealership before coming in, my work with her over Labor Day weekend as well as a seamless pick up!
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October 2023 by Faith A
What a great experience! When we were looking for something specific that wasn’t in stock anywhere, they were highly responsive and communicative, and we were able to get exactly what we wanted. Tom was wonderful from a sales perspective.They went above and beyond what we expected as well; even after we thought the purchase was complete and we had the car in our hands. We appreciate everything the entire team has done for us. Highly recommended over here!
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October 2023 by MG Wilson
Caitlin Dunlap and the Fred Beans of Devon, PA, were absolutely fantastic to work with and were the brilliant combination of professional and personable. They made sure that the car was in perfect shape and washed it in front of me before I drove it off. I felt like I really got the time to get to know the vehicle, and that I wasn't just a customer to be rushed through the process. Great people. Great product.
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October 2023 by Roy C.
So bought a car from them, extremely happy with the service and sale.The 1 star is the service center. Brought my car in for its normal inspection and servicing. Was called an hour later and told that I need to spend 5k on brakes, rotors, tires and fix a dented rim. Took it to another mechanic as that seemed expensive. Only to find out I needed none of that. Tires and brakes are completely fine, they checked the rims twice no dents found. This is a huge breach of trust, not only was the quote double anyone else I didn't need any of the work. Knowing this I will never bring my car back for a service or buy a car here again. Completely disgusted by this shady and dishonest place.
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September 2023 by Nipsey Rivera
From my initial contact to my final signature the entire staff was amazing- Andrzej (best salesman ever) Anthony, the managers!!! I HIGHLY recommend anyone shopping for a Volkswagen to shop here!!!! They made my shopping experience smooth and stress free! They were not pushy, listened to my concerns, and helped me the entire way! I am so happy I came here to purchase my new Taos!!!! I will never forget you guys! THANK YOU!!!
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September 2023 by Dynamite
I flew here from NC to look at a truck. Most everything was able to be set up prior to arrival. The staff here at Fred Beans (Chris G., Anthony L., BJ, Jake) I'm sure I'm forgetting a couple were all awesome. Chris G. picked me up at the airport and was prompt and courteous.I ended up not purchasing the truck due to a couple things I saw underneath that had me uneasy. Nothing the guys at Fred Beans did!Chris arranged a Lyft and even paid for it back to the airport. BJ offered to reimburse me half of the plane ticket home as well. Neither had to do this, but it was excellent customer service.Bottom line is that if I lived local, I wouldn't hesitate to purchase a vehicle from this establishment. Top notch customer service all the way around.
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September 2023 by Gary Harsel
We had a very good experience buying our 2012 Ford Explorer today. Our sales person Jake Bunting was phenomenal!! He was very professional and an all around great guy. Fred Beans VW is not you average dealership. No pressure! The finance guy and the manager BJ were also great. Thank you!!
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September 2023 by Yolanda Dunn
I had an absolutely wonderful experience at Fred Beans Volkswagen of Devon. My salesperson was Jake Bunting and he was a total delight to work with during this entire process. Jake is very friendly, knowledgeable, and a great communicator.From the beginning to the end of the process, he kept my brother, and myself informed about what was going on, and the expected arrival date of my vehicle. In my opinion, he went above and beyond what I expected. He even sent us an image of the car when it arrived on the lot, which was at the end of his workday!I also had a great experience working with Eric, the sales manager and Damien, who helped me to secure financing at a great rate.In my opinion, all three of these gentlemen are professionals. They all helped to make my car buying experience easy and enjoyable!I would definitely consider purchasing another vehicle from Fred Beans VW of Devon, and I would definitely recommend family and friends to do the same. I would also tell them to ask for Jake!
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September 2023 by robert gard
I was treated well as soon as I arrived at the service desk. My car was taken in promptly also the manager at the dealer made sure everyone was taken care of asking if any of the the customers needed anything while we were waiting for our cars to be fixed. The cashier Josephine, was awesome very attentive to the to the customers. A very nice experience.
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August 2023 by Arindam Panda
A great experience starting from seeking information to the final purchase. The team with a special mention of Caitlin were extremely cordial, professional and helpful to make the process smooth. Good open communication all through out the process as well good follow up made it a very good trustful experience. Thank you to Eric and Damien also for the additional important advices/tips/inputs to make it an excellent purchase.
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August 2023 by Allison B.
These guys are really kind and professional--especially the guy who greets you at the computer when you come in for service. I'd return JUST to deal with him. I also had to pop in to have someone show me how to reset my tire pressure censor/alert, and a nice gentleman helped me on the spot in 5 minutes. They try very hard to get you in and out as quickly as they can.
