Floor & Decor in Devon, Pennsylvania, offers a vast selection of flooring options, including tile, wood, stone, laminate, and luxury vinyl. Customers appreciate the high-quality products, as well as cabinets, countertops, and installation materials available for both professionals and DIYers. The store's design services and free in-store pickup enhance the shopping experience. Most reviews highlight positive interactions with knowledgeable staff members like Yanchu Liu, Brian, Diavante Lloyd, and Ryan, who provide helpful advice and excellent customer service. Many customers have found the staff patient and professional while assisting them with their home improvement projects. However, some customers experienced challenges, such as difficulty finding help during busy times, particularly at the Pro desk. Despite these issues, the management has shown commitment to customer satisfaction by addressing concerns and offering resolutions, including refunds when necessary. Overall, Floor & Decor is recommended for its impressive variety of materials and dedicated staff, making it a popular choice for homeowners and contractors alike.
A big box store that fortunately has floor people available to help. My guynew the inventory and could direct me to what I was looking for. I also enjoyed perusing the bath section as that is next on my list
October 2025
I had a fantastic experience. The manager Diavante Lloyd was so helpful and patient. He was knowledgeable and professional. Jim in the flooring department was also professional and patient. I would definitely come back for my next home improvement project
October 2025
A great selection of any materials you are looking for, and Ryan is wonderful! He is very knowledgeable and helped me select various items for my kitchen backsplash. Highly recommend him and this store!
