“I needed a truck to move a bunch of items one way to New York. The way that U-Haul works for one-way moves is they won't tell you where your truck will be assigned to you until a day or two before, which made me extremely anxious. I had asked for the U-Haul location at 12th and Washington, but the day before I was assigned this location. Which was fine because it is equally convenient to me and I had actually not even known it was here. Unlike my prior experiences at the 12th and Washington location, when I went to pick up the truck it was not crowded at all. The location was super clean and well organized. The truck I needed was available. Javier helped me and he was knowledgeable, courteous, and helped me pick out a few other items I needed to purchase. The truck was clean and drove well. Javier showed me the few things on the truck that I needed to know in order to drive it. The whole experience was very efficient. Next time I need a truck rental I'm going to come here as my first choice. I've read some of the other negative reviews here, and that was just not my experience at all.”
“I needed a truck to move a bunch of items one way to New York. The way that U-Haul works for one-way moves is they won't tell you where your truck will be assigned to you until a day or two before, which made me extremely anxious. I had asked for the U-Haul location at 12th and Washington, but the day before I was assigned this location. Which was fine because it is equally convenient to me and I had actually not even known it was here. Unlike my prior experiences at the 12th and Washington location, when I went to pick up the truck it was not crowded at all. The location was super clean and well organized. The truck I needed was available. Javier helped me and he was knowledgeable, courteous, and helped me pick out a few other items I needed to purchase. The truck was clean and drove well. Javier showed me the few things on the truck that I needed to know in order to drive it. The whole experience was very efficient. Next time I need a truck rental I'm going to come here as my first choice. I've read some of the other negative reviews here, and that was just not my experience at all.”