“Everyone since I’ve started banking at this branch has been great and personable and they are generally all great people. Hard tofu dish that in a bank or branch. From Kathy B for years through Mandy , Joe and all the girls and guys that have come through there are the best.”
“I have been in touch with there customer service and I must say that the persons t talk with are very nice very knowledgeable I plan to stay with this bank for a long time please don’t make any other changes a customer for life”
“I HAD A VERY PLEASANT EXPERIENCE AT AMERICAN HERITAGE FEDERAL CREDIT UNION (2100 BLOCK ). I BELIEVED THAT I WAS TREATED VERY QUICKLY AND PROFESSIONALLY. THEY EVEN BROUGHT IN ANOTHER REP TO ASSIST WITH MY TRANSACTION. I WAS VERY IMPRESSED AND SATISFIED WITH THEIR ATTENTIVENESS TO MY BUSINESS.”
“I LOVE this bank. We switched all of our accounts over to First Resource and couldn't be happier. The customer service is great -- no waiting on hold, leaving a message, we will get back to you in 24 hours. A real person actually answers the phone and resolves your concerns -- right away. Bank here -- game changer.”
“I have banked at Sharon Bank South Street for many years now! This bank is the greatest bank I have ever dealt with. The girls are wonderful, and I have always been treated wonderfully here. So, if you are tired of those big banks that just treat you like a number, I suggest going to Sharon Bank South Street and open your account there.”
“Staff was very helpful and informative.And from observing the different employees and the type of client's that visited while I was there.All the employees showed great patience.”
“I made an appointment on line; shortly after making the appointment I received a call from Wayne to go over a few options before the appointment.Wayne let me know about a few products and rates I did not know about.Wayne’s knowledge and customer service were superlative on the phone and continued during our in person appointment.He listened and made recommendations that were appropriate to my needs.I highly recommend Wayne at First Trust Bank.”
“I experienced superior assistance and service for a challenging set of transactions. Big thanks to Sharon, Marie and Samantha. Very pleasant to work with, also.”
“Cindy took her time to research and fixed my financial concerns and issues.This branch also made debit cards on the spot making it very convenient.It was a wonderful also being open on Saturday ?.”
“Jason Zheng, a relationship banker at Chase Bank, just helped me sign up for a credit card. He was extremely helpful and a real down-to-Earth guy. As I left, my car got stuck in the snow. Jason and a few other employees helped push so that I was able to get out. Everyone there was super nice and very helpful!”
“I had a great experience at the Capital One Cafe thanks to ambassador Joseph! As soon as I walked in, he greeted me with a warm smile and was incredibly helpful in guiding me through the process of getting a cashier's check at the kiosk. Joseph made the experience seamless and efficient, and his friendly and polite demeanor really made a positive impact on my visit. I highly recommend this location, especially with such excellent customer service from Joseph.”
“Amazing customer service. The switch from my old bank to ocean first was seamless and everyone was super helpful with all my questions. I recommend using ocean first for your personal and business accounts. Tariq made sure I was earning the best rates. George also made sure to return every phone call I had with my concerns and he immediately found a solution. Overall best banking experience by far. I've banked with all the top name banks and I should have went to a smaller bank like ocean first who really pays attention to detail and values their customer. Dont wait and make the change now.”
“The staff of Queen,Rochelle,Josie,Joe are amazing and always willing to help even they are having technical issues. They have a family atmosphere and always pleasant to talk. Josie the branch manager is amazing.”
“If you are looking for a mortgage agent to deal with that will look out for your best interest and never leave you waiting for a response ask for Sally Turek! Truly one of the hardest working people and a pure joy to deal with! After our experience of buying a home I would never consider working with anyone else should I ever need another mortgage!”
“Just past my fourth anniversary with Ardent. Great service—always attentive and helpful. Competitive deposit and loan rates. Such a better experience compared to Big Name banks!”
“I love citizens this if my favorite bank?the Customer service and bank tellers really try the best 2 help u.....and always gm how are u they makes u fell so welcome thanks citizens ?? ”
“The other week, I came into this branch with a complicated question about my recently opened CC with Chase. Hubert (I think this was his name), helped me. He was patient, kind and super helpful.”
“WSFS has always been great with my personal and business accounts.They always give me the best service I’ve ever had with a banking institution,especially Francesca!! She is always incredibly helpful with any issue or questions I have!! I suggest management give Francesca a raise as she works as hard as two people at her job!”
“Had to walk into a branch for some follow ups on my credit application. Andrew was great and was able to follow up with me the next day once it was found out I was approved!”
“Joe, the manager, helped me solve a problem that could have been settled at another branch that I frequented regularly. He is top class, caring, concerned and professional.Give that man a raise!”
Open 24 hours
1616 Walnut St, Philadelphia“I’ve been a member here for about 30 years. Love this place always! I recently needed to refinance my house and Barb was my loan officer. I can’t say enough wonderful things about her. She went above and beyond to help me in a really difficult time. She added a human element to banking and that’s invaluable in my opinion. I hope someone sees this and gives her the credit she deserves. Thanks!”
“I have been to this Truist Bank location in West Deptford several times. There is a teller there and her name is Carol and she is great! I have been there while she has had to help people with problems and she always helps them. I have had no problems since BB&T changed to Truist. The change was easy. I also use the branch in Mullica Hill and going there has worked well too. The tellers there are also good and I’m sure they could help with any problem but as I said initially Carol is exceptional.”