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“The person who works here has got to be the nicest person ever. I love interacting with them. They’re very helpful no matter how many times I come down and ask the same shipping question.. I can never remember.. only down side is I wish they were open earlier.”
“The girl Tasha is so sweet! They were closing.. but she still took her time, helped me figure out the best way to mail an expensive coin, to a shady dude, advised me to tk a pic inside the envelope! You don’t find USPS ee’s like that!! Thx Tasha!!!”
“Post Master Eric is incredibly helpful! I have lived in Glen Rock for almost 9yrs, and he has always helped me when I have a problem. We live back in the woods, and not the easiest house to find, so his help has been a relief for me over the years. I really appreciate him, and all his hard work.”
“For years, this has been the most amazing post office. The counter people (esp. Dawn) are just amazingly positive and efficient. The carriers are extremely helpful and personable. The postmaster really helped me out when I was stuck out of the country for 5 months during the pandemic. I've written letters to the Postmaster General complimenting this branch on their level of excellence.”
“The employee working today was very helpful with getting my shipment packaged properly and answering my questions. For a small store, they have a good selection of shipping materials available.”
“I have been mailing packages to family over seas for years and have moved many times so I have used a lot of different post offices. You would not believe the hassle some of them put me through or how many times I walked out with my package to drive to the next town to try a different post office (including Red Loin, Craely and Lancaster city). I have never had a single issue with overseas mailing and beyond that all of my interactions have been polite if not friendly. Through shortages and and hard times they kept the mail going.”
“Caitlin is amazing along with every person I meet here:). I’ve probably dropped off over 7,000 packages in the list 4 months and they handle them like a champ (and get every one scanned).”
“A package was lost, shown through tracking process. Postmaster was very diligent on trying to find it,and calling me ,keeping me updated.when could not be found, I was reimbursed value of parcel. Awesome ,friendly service!!!”
“I’m not sure about these bad reviews, but I had one of the most positive experiences with them today.
Ms. Neveem sorry if I butchered your name) was the kindest employee and took care of my business efficiently and professionally.
Thank you for the hard work, USPS! ????”
“I have to be honest, I’m confused by some of the reviews but respect others’ experiences. I say that because I’ve always received excellent service at this post office. In my line of work, I have to mail things daily and it helps to have the luxury of mailing those things and grocery shopping at the same time/same place. It’s a full functioning post office and always well stocked.”
“I had to ship something out for an exchange and I am terrible with QR codes, bar codes, shipping/mailing & all that jazz! The lady working the counter was super nice and did not make me feel stupid for not knowing what I needed to ship my package out. She directed me where I needed to go and then kindly processed my exchange the next day!”
“I have no problem with the post office. People need to just be patient it's a rough year or 2 if they can't then just take what ever you are mailing take it them self”
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“Vicki was so nice informative and helpful with the passport. The negative reviews are whack, people just don't know how to make an appointment and follow the rules.
Would do post office activities here again!”