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February 2024 by Christina Spikloser
Eric was amazing!! 1st thing in the morning. I will be back!
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February 2024 by Crislaine Nolte
Very very helpful employees! Great atmosphere!
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January 2024 by BB
Got a tool I needed.
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January 2024 by Theresa Coleman
Not friendly at all
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January 2024 by Ginger Albright
Absolutely amazing customer service. They did everything in their power. To help me get my vehicle where it needed to be. And from now on I will be coming here. Even though it's not as close to my own home. Because I greatly appreciate all that they do.
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January 2024 by Linda Watson
Awesome customer service by Michelle. She graciously helped me find the correct battery and recommended a reputable garage. Having worked in retail for over thirty years, I know a great job!!
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August 2023 by Zac
Bought a pair of front brake calipers for my chevy cruze, but ended up not needing them and just replaced one of the components instead. I went back to this store (where I bought them) and returned them no problem. Should have gotten about 310$ back. Ended up getting 70$ back on my card. Apparently they didn't listen to me when I said I wanted a return, and didn't check the part to see that it was brand new. Now about 7 days later and many wasted hours on the phone, i'm still short 240$ and get talked to like IM a thief every time I contact autozone.I filed a corporate complaint, and was contacted by the district manager the same day. He was very friendly, but nothing came of the phone call. He said he would contact the store to make sure I get my money back and said to call him back if I had any issues. I contacted the dallastown store the next day and no one had a clue what I was talking about. Manager said I needed a reciept, but I didn't have it on me at the time (I have proof of purchase through my online account though). She said she'd look through her computer and call back when she found it. Never got a call back. Now the district manager is not answering phone calls from me or messages. I have been polite and civil the entire time, never yelling or arguing. I've never been treated so poorly by a company as I have been with autozone. You just lost a customer, and i'm contacting a lawyer.
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May 2023 by Brian S
They always treat me right.
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March 2023 by Cheryl Stine
Went to get alternator checked and no one could run the machine to check it. Some older guy who works there says just buy a new one. Well I am glad he has money to just spend on everything. Went across street to another parts store and within 5 minutes part was checked and was good. So no need to buy a new one.
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January 2023 by Mister J
Went it ordered a gasket was told it would be in the next day I even waited til later in the evening to make sure there was plenty of time and it never showed up had to get it from advanced auto. This happens more often than it should. Also went it to have my wife’s battery checked for the rude lady tell me she couldn’t check it. Very poor service. Thankfully the autozone on market street was kind enough to help us and even exchanged our battery that was under warranty. Will gladly travel to east York autozone from now on and I even live in Dallastown.
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December 2022 by Austin Kauffman
Said they had part in stock went and the didn’t have it. Tried to send me to market street and I found it at advanced.
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December 2022 by Andee Hayes
Great place to get all your Diy automotive needs. Very helpful and friendly! Really, why go anywhere else?
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December 2022 by Justin Studer
I had a issue with A thermostat housing I Purchased online and the kit did not come with the correct o-ring. Brad At Dallastown was able to hook me up at NO extra charge!
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October 2022 by Peggy Heim
Brad, Cameron, & Jerry were very nice and I received knowledgeable help regarding the purchase I needed to make.
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October 2022 by Titantronics
I'm starting to love AutoZone in Dallastown again. Cameron stated that he was new but I couldn't tell. His customer service and satisfaction are amazing my wife had a battery installed today and she said he was the most pleasant person she's dealt with in a long time
