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July 2024 by James harvey
I went to the store to print out a packing slip to print out one piece of paper that was not even color it was almost $2 is this normal The internet says it is should be anywhere from $0.10 to $0.50 and a little more for color pages. Does anybody know if this is right that this guy had charged me $2 to print out one piece of paper
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May 2024 by Justin Felmey
Should have looked up reviews before going here. Charged me $26 ground shipping to ship an item that was less than half a pound and dimensions of 6"x4.5"x1" never go here if you are paying for shipping they are sincerely robbing people. I didn't know there was a regular post office right up the road. I will never use the ups store ever again. When I asked why the shipping was so much i was told I don't know.
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October 2023 by Diane Mcalarney
Has the worst customer service employees always out smoking
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June 2023 by Melendez Daniel
Convenient, time-saving and fast, it brings us many surprises
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May 2023 by Shneour Heintz
Horrible location. They charge you $1.83 to drop off a package. Go to Kingston much better and no charge.
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May 2023 by RRC RRR
Always nice and helpful
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February 2023 by Mary Wayman
Nice of them to “care” when their UPS driver runs you off the road and refuses to take responsibility for the damage to your vehicle.
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February 2022 by Josh Logan
Incredibly ignorant and rude! Will never use this place again to ship.
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November 2021 by Anna T.
Always quick, prompt and courteous service with minimum or no wait time.
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December 2020 by Mike Malecki
Unfortunately it is not recommended that you use this UPS Store location. You are much better off going to your closest UPS depot and shipping your packages directly from the depot. From my recent experience this particular location cannot be trusted if you are purchasing your labels online and then dropping your packages off at this location. They are also very unresponsive when contacted directly through "FB Messenger" as well. BAD CUSTOMER SERVICE!
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December 2020 by Matt Austin
Great service and great people. They exceeded my expectations and will continue to ship there.
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June 2020 by Philip Walter
After getting a shipping quote to send an item out at $22.## on one day, I came back the next day with the same item, in the same box, and realized I needed to get a box that had about .5-1” more depth. Had they told me that the box would be too small the day before, I would have brought a different one. The shipping quote jumped up to $50, plus $20 for the box and the labor involved in putting a one-piece 20” long item into the box. I never had an issue at the other UPS store locations, and I would gladly go back to the other stores first.
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April 2020 by Cindy Hess
They are friendly when you are standing in front of the them but I have tried to call there for two days repeatedly. NO ANSWER. I have left messages to confirm they rec’d the bar codes for returns so I can send my husband out with the packages. How hard is it to answer the phone or return a call. I would say that is part of running a business. Please look into this issue
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April 2020 by Gloria Headley
Very nice lady that waited on me
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September 2018 by Marilyn Melendez
I never had an issue with them. They are always friendly and helpful.