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August 2024 by Sue Wegrzyn
Had to wait 2 1/2 hours to have low tire pressure issue looked at
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August 2024 by Caitlin Blazic
NO LONGER A COMMUNITY FRIEND, PREDATORY PRACTICE. I have been going to Creamery Tire since I started driving because my Dad always did. I have referred many friends. I was appalled to find out at my recent visit that they now have a credit card surcharge fee of 3.5%. These types of surcharges which make a customer pay more for using a credit card have been outlawed in some states and limited to 2% in others. My tires cost $1263.28. If I didn’t have the cash upfront, 3.5% would ADD $44.21!! Making my total $1,307.49!! Many of us do not have the luxury of having $1,200 just laying around. Sooo, do I leave with old tires? What if my tire was damaged, just hope I make it safely somewhere else? If I choose to pay with a card because I don’t have the cash, I’m forced to pay almost $50 more which maybe if I was on a fixed income or tight budget would have been for groceries. Creamery is PUNISHING you for not having over a grand in cash. And ps, you know have to drive to an ATM on that flat tire or home to get your checkbook. How is that serving the community? Accepting credit cards and the fees is THE COST RUNNING A BUSINESS. Not shoving it onto your customers. At the very least if you’re going to do this, bury it in the cost of the tires so your customers don’t feel preyed upon. I dare the owners to defend this practice in a response or call me. You can look me up I was just there.
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August 2024 by Richard Nelson
Terrible experience do not take any high end vehicle to this place for anything. A simple tire change has left 3 of my forged carbon rims with damage. The process from start to finish was over 3 hours they simply did not know how to handle wheels and tires on a c8 z06. Wish they never touched my car!
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August 2024 by Michal Dabrowski
Just went there with my moms subaru outback for alignment check up and was told everything is up to spec and then was charge $96 for basically nothing will not be going Back
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July 2024 by Jason Strauss
I've been going here over the years and the experience has always been good. Usually I just get new tires mounted and balanced. This time I got an alignment as well. No complaints.
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July 2024 by Derek Snyder
Creamery Tire robbed me after incorrectly installing one of my tires, causing a leak. This was back in 2015-2016. I had just finished my restoration work on a 2001 Jeep Cherokee, and I had the rims and tires already delivered, waiting in my garage. I took them to Creamery Tire because I'd heard family members saying good things about them. It was a quick in and out to get the tires installed on the rims, but I discovered in the following week that one of the wheels had a leak. I went back to Creamery, told them my issue, and after their tech inspected and fixed the problem, they decided that it wasn't actually their problem, and charged me for re-mounting the affected tire. It doesn't get more clear-cut than this, folks. Creamery decided to swindle me when they were the cause of the problem.
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July 2024 by Kannan Anil Kumar
The most trustworthy place, period.
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July 2024 by C C
This is in reference to the East Norriton location. The service received with getting new tires was great. Also had an alignment which cost more, and would have liked to have known ahead of time about an extra charge for using a credit card. Apparently there is a thief there who stole a big black vinyl zippered bag which had a bunch of brand new glass baby bottles and baby clothes that were for a baby shower in 2 weeks. I didnt file a police report because I hoped the person would be honest enough to return the stuff. It's sad when people steal from elderly people who live on a fixed income.
I did call and report it and they claim they only keep video of the facility for a week.
Don't leave anything in your vehicle because it will disappear. I've sent a lot of people to Creamery tires and have used them in the past, but I as well as family always used the Creamery location, and never had anything go missing.
I'm in total shock! It's sad what the world has become with so many thieves and 'liars. A few things were from the deceased mother of the young girl that the shower is for. I won't file a police report because they'll only lie about it. I hope the person that took the stuff has bad luck the rest of their lives. I wish they would return the stuff
no questions asked. My car
goes to the car dealers and I never have anything missing. Justin said they only keep a weeks video, and that he spoke to the owner which I don't believe. I will never use this facility again. It's something how my post was posted a while ago and no comment from the owner, and yet I saw comments on others that posted after me. They only want the good comments to make their business look great to others.
You finally replied and said I could call and discuss. What is there to discuss with liars and thieves? You'll do absolutely nothing about the situation, and just cover it up.
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June 2024 by Tom Simmons (Simpler Times)
Great price, great service.
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June 2024 by Wayne
Shannon is very customer friendly and she is very helpful !
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June 2024 by Nicholas Yashin
Great customer service. I had a slow leak in my tire they assessed the issue plugged the tire and no charge. That is great customer service.
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May 2024 by Steve S
Screwed… I could a hear tapping sound when I drove and upon inspection, I could see a fresh screw. I’ve used Creamery Tire for years for tires and tire repairs. Great price & always done right.
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May 2024 by WENDY PARENTO
Only place to go for inexpensive tires. I've been going there for years.. No one will beat their prices!!!!!
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March 2024 by Lin Braddick
They sold me a quality tire at a reasonable price. The techs and the customer service were excellent. I would give them 5 stars except for the long wait and the outdated restroom.
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March 2024 by Brie Cherry
Amazing service. They let you stay in your car when there are doing small things like plugging a tire and checking the wheel balance. They get busy early. So come when they open or there will be a line. Very honest about things and don’t try to milk you for money. Always fix the small things for cheap
