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December 2023 by Russ M.
Had my iPhone glass replaced. It was finished in 2 hours as promised and it's working great. I've recommended this place to friends and family.
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November 2023 by Patty A.
I have taken many of my items to be fixed here. They are great at figuring out the problem and fixing it in a timely fashion. They saved my daughter from losing all her data. Highly recommend!
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November 2023 by Maria DiMattio
The back of my iPhone shattered and I had them replace it. After 1 week, it was developing a crack and shattering again (has never happened with any of my phones and I hadn’t dropped it again). I took it in and they fixed the back again -free of charge. It’s been 2 weeks and the back is totally shattered again with pieces falling out (worse than it originally was). On the positive, the staff is very nice and efficient.
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November 2023 by Danny DiMattio
The back of my wife’s iphone was shattered. They fixed it twice. After the 1st time it cracked (she never dropped it) & they took responsibility for the product and replaced it pro bono. After the 2nd replacement, she immediately put an otter box on it and 2 weeks later the back was completely cracked and pieces were coming off all the way to the camera.She called & spoke with Greg who was very passive aggressive and blamed my wife for dropping her phone, which never happened. They refused to refund her the $180 because we certainly weren’t going to them a 3rd time. Time for a new iPhone.
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October 2023 by Ryan S.
Great communication and customer service! Called in the morning to set up an appointment, advised to come in and they would make time to diagnose issues. They were able to quickly fix my iPad, verify the charging port/cord were functioning, and also advised on general problem solving. I would highly recommend!
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September 2023 by Josh Sohn
Rottenapples and specifically Mike was super kind and helpful. His work was done flawlessly and quickly at a more than reasonable price. He fixed my apple mac and iphone for $350 total within a few days. Highly recommend here 10/10!
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September 2023 by KT
Amazing service and extremely impressed with the price, work done and customer service. Highly recommend!!
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August 2023 by Paul MacMurdo
I had an old iPhone 8, the battery wasn’t holding a charge and the ear speaker wasn’t working. In less than an hour, both were fixed. Always great service.
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August 2023 by Aby Tun
Awhile back I had an iPhone XR that got literally run over so I took it to this place and they fixed it in a couple of days it was like good as new ? great place
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June 2023 by Greg Shutok
My granddaughter dropped her apple 8 phone and cracked the screen.The phone would not work at all. They replaced the sreen and the screen saver for a reasonable price and the phone was ready for pickup in a couple of hours. Great job and great people.
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June 2023 by Ryan Retone
I'm revising my review again to reflect some recent developments. We have had several repairs done here and won't be getting another. The 2 repairs relevant to this review we're on a MacBook Pro. The first was for a logic board replacement and the second was for a broken keyboard.The logic board took around 2 months and they keyboard took several weeks. In both instances communication from their side was non existent. We kept stopping in and getting different stories about when it would be done and why it wasn't yet. They also informed us they were having issues with their parts supplier. We recently discovered that during the first repair last September through Nov, they replaced our i9 processor with an i7 and our 1tb drive with a 512gb. While they say they only charged us for the lower end parts they installed, we were never made aware of the change. Had we known, we wouldn't have authorized the repair as we required the higher end specs.The owner did reach out after the issues we had on the second repair and discounted the repair. That said, we're now in something like $1300+ for a laptop that won't work for what we need it for. Moral of the story, check to make sure you get the parts you expected before it's been too long to do anything about it.
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June 2023 by Maximilian Pelczarski
Well it all started when I dropped off an Xbox elite controller last month. And they started working on it hopefully when I dropped it off. But the part that ticked me off was that it's been a month with out any messages emails calls or even mail. Will not be using again. Gotta love the piss poor customer service. But they didn't charge me so im revising to a 3 star. Will not go back though.
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April 2023 by william drambel
Mike is the greatest very patient and helped me navigate thru all my technical issues.
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March 2023 by Ken Case
I found this company to be professional, knowledgeable & helpful. Zachary explained in an easy & understandable manner what was wrong with my phone and recommended the necessary repairs. Repairs were done in a timely manner at a reasonable price. I would highly recommend this company for their helpfulness and service.
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March 2023 by Debra Carbeau
I was at my wits in with my IPAD being able to receive but not send messages. Wasted hours of my day with Armstrong and Apple that I will never get back. Rotten Apples fixed the problem in less than 1/2 hour. I can't say enough about the service and friendlyness of the employees.
