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November 2023 by Kellie Hill
If I could leave a lower rating I would. First trip, they were unable to draw my blood because they couldn’t access my orders. Okay, okay, things happen. So I reschedule an appointment, go out of my way to have a print copy of my orders, and return 15 minutes early for my new appointment a few days later. This time, I find a note on the door stating they closed for the day. How do you close when there are appointments scheduled? With zero notification. GR.
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September 2023 by Alicia O.
i left work early on Friday so I would be able to get my bloodwork done, I usually make an appointment, but there were no available appointments so I just came in as a walk-in. As I began to enter my info on the computer I was interrupted by an employee who said that she could not take me because I didn't have an appointment, but the waiting room was empty and it was around 2:30 and they close at 3:30, how could she NOT take me? I
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August 2023 by Brian B
Deana was just great! Very friendly, easy and fast process, and no pain drawing blood (not even a pinch :)) Great experience
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August 2023 by fijjjiii42
Horribly managed. Don’t try to walk in. They will never get to you. Also, they overbook appointments so you will wait at least half an hour after appointment time if not an hour
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August 2023 by BCB
Deana was just great! Very friendly, easy and fast process, and no pain drawing blood (not even a pinch :)) Great experience
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August 2023 by Candace Handyside
make sure you leave yourself dehydrated so you have the horrific dark yellow pee! if you're well hydrated and your pee is too light, you'll be sure you'll have to do another test!
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May 2023 by B B
Quick easy in and out. The staff here is always friendly and helpful. For someone who fears needles-they always take their time and are calm and reassuring. Thank you folks for helping me with my health procedures and screenings.
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May 2023 by B B.
Quick easy in and out. The staff here is always friendly and helpful. For someone who fears needles-they always take their time and are calm and reassuring. Thank you folks for helping me with my health procedures and screenings.
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May 2023 by Earl “Chaney” Stanley
Showed up close to closing time and was seen immediately. Didn’t have my order on file so they dug through orders by fax 3 months back and found it. Quickly and efficiently hit the vein, pulled the blood and got me out of there. Woman was very nice, wish I got her name. I don’t understand the bad reviews. They must be OLD!
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May 2023 by Tamara G.
I do not advise coming here as a walk-in. Even with an appointment this location is running an hour behind or more. They are just too short staffed. They also have computer/scanner technology issues. I had a 9:20am appointment on a Thursday in May. The waiting room had 12-16 people in it from the time I arrived. I did not get called in until 10:30! I stood for the first hour to allow older folks to sit. I would give 2 stars for the wait, I gave the extra star for the phlebotomist who gets all the flak. I was extra sympathetic to her for her being short staffed & overwhelmed and she was nice to me after I felt light headed after my blood draw, giving me water, a fan & cold cloth even though it delayed her another 5 minutes. I appreciated that & thanked her. Just allow at least an hour here for your appointment is my advice. You check in by computer & scan your driver's license & insurance card. There is no one to help elderly folks with the technology, just FYI.
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April 2023 by Anonymous A.
Staff are extremely rude. I'm having a very difficult time and this was the icing on the cake.
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February 2023 by Now You Know
This facility did not file claim to my insurance company correctly because they said they did not have the correct information. I provided them with insurance card and even gave them a paper copy of the insurance card for there records at time of service. They also put my address in the system wrong. I made several attempts calling them but no answer or busy line and mailed the information requested and the issue has yet to be resolved. I highly not recommend this facility due to the billing issue i experienced. Please read all the reviews. Most people have had bad experiences here.
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February 2023 by Christine G
Very skilled technicians here.
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January 2023 by Ryan Ambrose
Incredible! Coming from someone who is very anxious around needles, the staff here was extremely accommodating and understanding. Couldn’t ask for a better experience, and will absolutely recommend them to anyone!
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December 2022 by Pamela A.
Checked in 15 minutes early. Still sitting here waiting to be called back, 45 minutes later. Waiting room filled, assuming it will be another 30+ minutes. Will update review if service is good but I highly doubt it from the start of this.....
