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September 2022 by Patti Pontis Peck
I had a window installed by Jay and Buddy today and I could not be more pleased! It looks great!
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August 2021 by Jeff B.
A friend of mine spent a fortune to redo all of the wood floors in their house back in March. The wood came in June almost on time and more than 50% of the wood in the first box was defective. Months later they still have yet to rectify. I would NEVER recommend them to anyone. An absolute disgrace. They have now had to put their entire house remodel on hold. Absolutely absurd.
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August 2021 by Laura Lee Marie
My camp lights took a
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March 2021 by Spencer S.
As a new home owner this is one of my go-to stores these days. In the last week I've been no less than 5 times and always find the staff to be knowledgeable and helpful. Glad to have expert knowledge there when I need it and friendly faces each time.
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June 2020 by Jane Spedding
Nice people, tried to help but couldn’t
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June 2020 by Stacey V.
This Home Depot has a very nice selection of succulents I was looking for some and was so surprised how many different kinds they have even some nice hanging pots of succulents. I was just coming to pick out one but ended up buying 3
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May 2020 by Mark E Mark
Waited for 20 minutes in flooring for an associate only to find out they don't have anyone available in flooring today. What a waste of time. Two associates called for help and then I called the store to be told no one is working in that department. I simply needed someone to cut a piece of carpet.
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May 2020 by Mark McLure
Waited for 20 minutes in flooring for an associate only to find out they don't have anyone available in flooring today. What a waste of time. Two associates called for help and then I called the store to be told no one is working in that department. I simply needed someone to cut a piece of carpet.
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April 2020 by Shari E Manning
Since this pandemic , Home Depot employers could learn from Lowe’s how to act. So rude & snippy and miserable! Lowe’s is much nicer, professional and efficient. Please tell the employees of the cranberry twp store to quit being so darn mean
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November 2019 by Larry Mutschler
Jason in the carpet & flooring department . was great , very helpful
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July 2019 by Kate L.
Thank you to "Terry" in the vault (Cranberry store)for helping resolve a credit. He's polite, helpful and conscientious. Home Depot should be proud to have him as an employee.
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July 2019 by Mike Hardobey
Bought a brand new washer and dryer, delivery folks didn't have correct parts to hook up, once we plugged the dryer in it threw an error code. Had an electrician come in to check the 220 line, everything is good so it's the dryer. Home Depot won't give us a new dryer, told us we had to wait for service. Pretty dam sure I paid for a new dryer not a busted one.
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February 2019 by Ed Smith
Be very wary of any installation related to Home Depot. Purchased a Rheem hot water heater 4 years ago for $579 & installation was included. Heater is now leaking, full warranty is only 3 years, Home Depot wants $450 in labor to have it replaced, no cost for the equipment itself. Also, was shopping for a new dishwasher a few weeks ago only to discover that Home Depot is not up front on their website about installation costs. Purchased elsewhere.
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October 2018 by Kyle Joseph
I am very disappointed with my whole carpet buying experience. We had a strict timeline that we needed carpet by so we decided to go with the 7-day installation or less that was recommended to us by a manager. When I got the phone call they said the carpet wouldn't be there for 3 weeks which was not only ridiculous but it was false advertising. They claimed the installers were backed up and this happens every now and then. We argued back and forth with several managers who be
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April 2018 by Nancy C.
Horrible customer service right down to management, we bought carpet for our entire house and within 6 months it looked horrible and I called to have someone come look at it and they gave me the run around, It's under warranty and they refuse to even come and look at it. I will never buy and thing from there again. Shop Lowes.
