Giant Eagle Pharmacy is known for its helpful staff, like Joyce, who go out of their way to assist with prescription issues. However, customers often experience slow service, with longer wait times even when orders are ready. In addition to pharmacy services, Giant Eagle operates as a grocery store in Pittsburgh, offering a wide selection of pre-packaged food, frozen items, deli products, fresh fruits, and vegetables. The store is recognized for decent prices and a variety of health and wellness products.