FedEx Ship Center is a drop location where customers can process their shipments. The staff is polite and courteous, providing great customer service. However, it is not a full-service FedEx office, and the workers may not always be available at the counter due to other responsibilities. Some customers have had issues with shipping requirements, such as needing a QR code to print labels. Despite this, the staff is helpful and willing to assist with directions to other locations that can provide additional services. Overall, customers can have a great experience at FedEx Ship Center.