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January 2024 by Kevin Stoklosa
Hit a deer at the end of September. Cochran got me scheduled and the car got towed on October 24th. Due to the delay of Tesla parts I finally got my car back on December 15th. It was completed on the 13th but needed insurance to finish what they needed to do. Washing the car the next day the hood has dust specs painted in. Also the alignment of parts is worse than what Tesla does. Also over spray on the windshield. Called and they are booked till February!!! I'll update this when everything gets fixed and how it's handled. I also called and left Eric a supervisor a message but have had no call back.
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December 2023 by Jess Frantz
My husband hit a deer with our Dodge charger & needed body work done to it. The body shop did a fantastic job on the work they did. Beautiful! Customer service was great & they kept me updated on the progress. Will definitely come back in the future. Thank you!
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November 2023 by Lydia Sargent
I never post reviews, but I was just so impressed with my experience here and have to share my appreciation. I am so thankful for the professionalism, efficiency, and kindness provided by those in this shop. My car was taken in right away after an accident, and an estimate was given quickly. The parts were ordered right away, and my car was fixed a few days after all the parts were received. My car was also detailed/cleaned which was an amazing surprise. They also worked very well with the rental car company and my insurance company. After my experience, I can’t recommend this place enough. Thank you again!
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November 2023 by Rachelle Anderson
Friendly staff. Maintained communication throughout my vehicle repairs. Car looks great. Would highly recommend.Services: Painting
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August 2023 by John
I took a car there for a deer accident. It took a while to get in their scheduling but that's not to be helped. I mean it's better to be given a longer wait and it be accurate than them take it and sit on the job because they are overbooked. The day I took it in, shortly later in the day I was messaged that there were additional parts needed that they were ordering so I know they at least started looking right away. They tried to keep me appraised of the status a couple times a week and when it was done I was quite happy with the work and the extra detailing they did inside and out was a nice extra touch. They also worked with me to help set up a rental that i needed. Overall I would say it was a good experience and though I hope I would never have need to visit again, I would consider using them again should the need ever come up.Services: Painting
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July 2023 by Jason Lowrey
I took my tiguan here for a minor dent in the fender. It's day 8 of them having it, after waiting a month to take it in. They just informed me that it's going to be another 3 days to get a part for the door, which wasn't damaged at all? I feel like my car is being held hostage for a minor repair. Definitely letting my insurance company know not to send people here, I think literally anywhere else would have been better.Services: Painting
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May 2023 by Frankv _
Luke S. and his team did an Amazing job for me!Luke went above and beyond to help me out in every possible way with my Chrysler 300.My car is flawless. The ease of dealing with them throughout the whole process really makes them stand out against other places.The communication with their entire team was great.A+ work! I will definitely give my business to them again.The managers of that location can rest easy knowing that their employees are treating people how we want to be treated.
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April 2023 by Elizabeth Cann
I took my car there for repairs after an accident and they were awesome! Everyone from the front office folks to the rep who took care of my claim, they are very friendly and helpful. Nice people to work with and did an awesome job on my vehicle!!Service: Body & Trim
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December 2022 by Loch Zoch
They fixed my Subaru when I hit a deer at 160mph. They made it look better than before because my sister drove it into a lamp pedestal on the first day of 11th grade.
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November 2022 by Emily Shaffer
Body by Cochran Cranberry did an AMAZING job on my Toyota Sequoia! I had to have some warranty work completed at their store and everything was fast, professional, and friendly! I will always go back to Cochran Cranberry for any repair in the future. My advisor Luke made sure I was kept up to date, and my vehicle was done on time. I would leave ten stars if I could!Services: Painting
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November 2022 by T J
Horrible experience, car was held for 40 days. No communication had to keep calling for status. When calling service advisor kept saying I was going to call you. When vehicle received they still had to complete touch up’s. KEY ISSUES discussed were not even completed. Never going back again.Services: Painting
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August 2022 by Robert Smith
They did a great job repairing our vehicle after our deer encounter.
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June 2022 by Rachel Stegeman
Although they had the tesla a long time, they were done ahead of schedule And did beautiful work. Luke was our person and he was great. The office staff are very busy but helpful.
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June 2022 by Bob Fountain
I dealt with the multiple time-line extensions pretty well, but rust bubbles under the paint a year after the work is done sucks. Bad. Plan A is to never need bodywork. Plan B is take is anywhere but here if I do.Services: Painting
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June 2022 by Paul Swagelock
Had our Tesla fixed here. New door skin, mirror, some trim, then paint entire driver side for paint match. 9 months later the clear coat has failed in about a dozen locations from the size of a dime to 2” in diameter. Shoddy work.Services: Painting
