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August 2024 by Faye Rogers
On July 2, 2024 I was in Pittsburgh for a conference and was worried about the brakes on my car since there are so many steep and curvy hills there. I called Pro-tech in Coraopolis to see if they could get me in to check my brakes. They said they could do it the next day. I dropped my car off about 8:30 am that morning and waited all day to get a call about what needed done. By 4:00 pm I’d heard nothing so I stopped in to just get my car. They said it was being inspected at that time. I waited a few minutes and was told I needed rotors and brakes for the back. Being a woman, I was expecting something extreme like this. I said firmly “I’m not getting rotors”. I asked if they would just do brakes. The man very strongly shook his head “no” with a very serious look. He spoke to me firmly and with GREAT authority- to the effect of - doing only brakes on a bad rotor would be really bad. It was getting late. I said I was leaving and would get my brakes fixed when I got back home in another state. They charged me $39.00 for the inspection. A few days later back home, I took my car to the local tire shop. They said my car DID NOT need rotors or brakes and that everything was fine. So, be aware of my experience at the Coraopolis Pro-tech store if you choose to use this company.
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May 2024 by Aziz Baxtiyarov
In any case, do not go there. They're cheating. I went to do an inspection . They charged me $108for one light bulb.
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April 2024 by Danil Dzhalchinov
I've been servicing my 2012 Mazda5 here for over a year now and these guys are always professional and extremely quick.
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March 2024 by Anthony Nelson
These guys know exactly what they're doing. I don't get how people complain about pricing But stop putting Band-Aids on things that need stitches. These guys have always been upfront and honest with me the past five times I've been down there..I believed a buddy who told me he could put on brakes but when he put the brakes on all I heard was a loud screeching.Upon taking it in These guys also noticed some major wear tear on the inside of my tires and that my rear brakes were next to go. Long story short I got four brand new tires rear brakes and the adjustment and alignment name balancing at a very great price They did not even charge me for the labor except one hour on the rear..Please be patient .. I usually just drop my truck off at the end of my day and the very next morningI will get a call let me know what needs to be done and usually we'll be done in the next day. So kudos to ProTech
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February 2024 by Richard May
Very quick service
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December 2023 by Nick Schneider
Always the best service. Great guys to deal with!!
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November 2023 by mike
Hello , I’m a Canadian and was visiting the Us on holiday. Everything was amazing except I got a flat tire Thursday Oct 26 at 6 am. I was on the highway and got off and asked a few guys if there was a place close to help me. They suggested you guys. So I made my way to your shop and was waiting outside until 8 am when you opened. I met the store opener before he unlocked the door and explained my problem. I had a leak and was at like 15 psi and needed help. He told me there was nothing he could do until late that afternoon. I explained that we were on a schedule and needed to be back to Canada sooner then later. He didn’t care and told me he fixed Amazon vehicles first and I wasnt a priority., I asked if he could recommend another company close as I wasn’t really sure where we were. He told me to google local companies. The guy wasn’t helpful at all or nor did he care to help us in a stranded situation. I found a local company right behind you who helped us immediately H & W auto and truck repair fixed us immediately and sent us on our way. The gentlemen you have opening your store shouldn’t be dealing with the public. He was un sympathetic to our problem and didnt care to guide us to a local repair shop. Thanks for nothing pro teck. Give your head a shake whoever I dealt with at your store.Mike
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September 2023 by Jan Rodgers
I walked into this place to inquire about something. I am a very easy-going person so I was taken back by their horrible customer service. They had attitude and tone and acted like you were bothering them. Maybe they should hire someone to handle the customer service. I would never take my car there.
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August 2023 by Living The Truth, Podcast And Vlog
This place is sucks don't waste your time at this place, I took my 2019 nissan versa there, the problem with the car was whenever I use my AC it would make squeaking sounds and whenever I accelerate it would squeak as well, instead of changing the belts they told me that the belt were looking ok and they don't see any problem with it which make no sense because it wasn't squeaking before, and also I told them about a bucking feeling that happens from time to time when driving, and instead of driving the car a little longer to see the problem they don't, then they said I should take the car to a different shop, so I take my car to a different auto shop and in less than 5 hours they call me back and said my pully belt was really bad and they have already change it and there is no squeaking, they solve my problem the same problem that protect auto could not solve, because they're just not good don't waste your time and money at this place, this place is a joke
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April 2023 by Renee Nzinga
My brakes were making a loud grinding noise. After they did an inspection, the mechanic at Protech in Coraopolis told me that I didn't need brakes. I was confused because the noise coming from my brakes was extremely loud. I decided to take it to another garage, and I was told that I needed a wheel alignment, tire rods and struts. The protech in Coraopolis put back brakes, rotors, and new tires on my car a couple of months ago, now I'm wondering how they missed all this. I will never use them again. So disappointed.
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April 2023 by Andrea Ealey
My brakes were making a loud grinding noise. After they did an inspection, the mechanic at Protech in Coraopolis told me that I didn't need brakes. I was confused because the noise coming from my brakes was extremely loud. I decided to take it to another garage, and I was told that I needed a wheel alignment, tire rods and struts. The protech in Coraopolis put back brakes, rotors, and new tires on my car a couple of months ago, now I'm wondering how they missed all this. I will never use them again. So disappointed.
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March 2023 by Anthony Nelson (Tone)
Honest reasonable told me I didn't need my brakes changed not until late summer. I appreciate the honesty..
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March 2023 by Max M.
I run two sets of wheels for my vehicle. A winter set with snow tires & a rest of the year set.Normally I do this myself with my own tools and it's a 20 minute job. This year I didn't feel like it, so I paid Protech to change my wheels.Yesterday I got a flat tire and noticed the lugs were exceptionally difficult to break with a breaker bar.Fortunately I was able to get the wheel off and make it home with the donut until I could swap out the winter tires for the other ones...This is where it gets interesting...Trying to remove the lugs with my Thunder Gun they didn't budge! Normally they spin off like butter. I had to use the breaker bar and ended up snapping an adapter in the process on one wheel. Tried the Thunder Gun again, it wouldn't budge, then tried the breaker bar again and sheered the lug nut in half!70 f'n foot lbs! That's it! These had to be 250-300+ ft lbs! What grease-monkey put my wheels on?!Over torquing wheel lugs should be an offense punishable with jail time!The story doesn't end here. I called Protech and explained the situation, they say they don't have the tools to remove the broken lug & will probably end up severely damaging my wheel. I told him I just wanted you to know the knucklehead in the garage is over torquing wheel lugs and to knock it off! 5000 ft/lbs is ridiculous!Went to another shop to get a quote to remove the broken lug...$200 bucks!No thanks! I'll do it myself!
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January 2023 by Justin Marks
While driving through the wonderful downtown of Coraopolis, my SUV happened to catch the large metal hook of a bungee cord that some kind soul left in the middle of the road. No AAA, and 20ish minutes from home, I limped the car over to Protech to see if they could help.1 hour and $27 later, I was back on the road with a proper patch. I appreciate the speed, fair price, and honest willingness to help an unscheduled customer.
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December 2022 by Jennifer R
Excellent service! I wasn't satisfied with the service I was getting at the dealership, so I came here. What I thought was going to be an expensive issue with my tire was actually an issue with the tire pressure sensor. The tech was very knowledgeable and helpful. Simple recalibration and I was on my way. Good customer care is so refreshing, and I will be back when I do need new tires or any other services I might need.
