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October 2023 by C S
Love when Donna is working here. The others not so much. Big deal when I bring a package with a previous label(the original I didn't want to remove yet incase) on a return. Turns into "you guys need to take these off." not sure who "you guys" is. As I'm prepared every time I come here. So. I went to Northampton post office explained the incident and the guy laughed stuck the new label right over it and I was on my way in less time than the argument at coplay took. Never again.
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May 2023 by Kyle John
They made me buy an entire roll of tape in order to tape a mailing address on top of a package.
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March 2023 by Donald Hower
The office is much more mountainous then others i've had the opportunity to witness! The area is very walkable & there are nice, natural views of the area! The inside is in order with the standard USPS attention to detail.
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September 2022 by Chad Prutko
Very poor service mail losted not deliver, sent email to Postmaster because nobody answers phone. Can not believe this placecisxstill open.
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January 2022 by Stephen Haas
01122022 4:15 PA Absolutely "useless" staff. No managers or supervisors present. Staff should not be left unattended, without adult supervision. Staff is just a cog in the multibillion dollar fiasco, that the United States Postal Service has become. Told staff that I was getting updates via text. She became argumentative, and said that the United States Postal Service does not do that. I showed her them on my phone, (see pics below) and then proceeded to do no follow through to find a solution. Again "useless". The United States Postal Service does not issue a subpoena to work there. Her skill set, or actually, lack thereof, could be used somewhere else. North Korea perhaps, they have similar customer service skills. There are many elderly people in Coplay. They deserve better.She did allow me to leave my name and number for her supervisor to contact me tomorrow.I had a store in a regional mall, 30 years ago. I had teenagers working for me but never, let me repeat that, "never" would they treat a customer like that. The condescending arrogance is unconscionable. I am not expecting Bergdorf, Bijan etc. Staff would make a great "politician". I am confident that she will go far in the United States Postal Service, as I t is today. At some point an adult must take over the Postal Service and make it "functional". Citizens, are "Forced and compelled" to pay billions of dollars for this. The system needs an Elon musk type of ability. Somebody with merit ability and skill. They need to think out-of-the-box in order to reform this corpse of an institution. What was once the model for the world is a little more than a dying cadaver. We are Americans, we can do it. We should not be subjected to this type of dysfunctional behavior. Use the private carriers as a model. FedEx, UPS, etc. all managed to be functional. We cannot say the same for the US PS. Management needs to take action ASAP!
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December 2021 by mike smith
Curly haired Brunette lady is a miserable person. Shouldn't be working there and dealing with the public.
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September 2021 by S j
I only go here to send stuff that I sell online. The worker is fast, scans quick and I'm on my way out in less than 3 minutes. The post office is clean, organized, and well kept. It is a bit small so if there are a lot of people, it might feel crowded.
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March 2020 by timothy wooten
The young lady at front desk was veeeery helpful and very nice. Never been to a more friendly and fast post office A+++
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May 2019 by David Sefranek
It's a post office.
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April 2019 by Red Mcfly
I don’t know why people give bad reviews here or maybe they’re old but I go here a lot and they’re are great and very helpful. Way better post office than the one in Whitehall so I had to come and share.
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March 2019 by redlighthiphop
I don't know why people give bad reviews here or maybe they're old but I go here a lot and they're are great and very helpful. Way better post office than the one in Whitehall so I had to come and share.
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December 2018 by Stoned Mario
Lost over $1000 worth of stuff thanks to this post office. And don’t try to file a claim for lost mail because they will not fulfill it. Extremely disappointing and I’m out a lot of money because of their terrible service.
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June 2018 by Bully That Steals Lunch Money
Lost over $1000 worth of stuff thanks to this post office. And don't try to file a claim for lost mail because they will not fulfill it. Extremely disappointing and I'm out a lot of money because of their terrible service.
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June 2018 by Mike Brickler
I keep getting mail for the people that moved out 5 years ago I I called a bunch of times to complain
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August 2017 by Jill Hess
Quick run in place to get stamps and ship packages. No problems!
