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“I highly recommend this location because my experience was amazing!!!! Wilder “Will” Perez was so helpful and he took his time to explain the product. He was patience, make it easy to understand, he was professional and he had knowledge on what he was doing and talking about. Thanks for helping me purchasing my new phone.”
“Bryan was beyond helpful and amazing! He was able to upgrade my phone for an insanely awesome deal! I will definitely keep coming back for all of my and my family's phone needs! Highly recommend them and would give 100 stars if I could!”
“Great customer service from Jay Alvarez. He answered all of my questions and found the best deal for me. I did not feel rushed. I would definitely give five stars.Dave W”
“Jerell is AWESOME...kind, patient and answered all my questions. This young man deserves a RAISE. Found a phone for me that was a little more than what I wanted to spend but I went with it. Told me to come back or call if I had any problems or more questions. I hate buying new phones and then having to learn all the new technology that goes with it but Jerell made the process easier! Thanks Jerell!!!!!”
“Jason was prompt , courteous and professional. My experiences with the home technicians (Jason and Baron ) are one of the more prevalent reasons that I continue to use Service Electric for my telephone , internet and television needs. Thank you for the great service fellas.John Hammel”
“I initially posted an unfavorable review about Service Electric when we were haveing issues with our interenet service broadband began acting erratic. Customer service in the evening was vauge about resolving the issue. However aftre speaking with Stephaine (office manager) the next morning and dealing with the technician team, Andrew, Tim and others, I have significantly revised my opinion. Stephanie was incredibly helpful, professional and mindful of my work schedule. The technician team came to my residence promptly. They were professional and genuinely concerned about addressing my concerns after they got the system back up and running. They took the time to walk the house with me to make sure all devises were working. Thank you Stephanie and the tech team at Service Electric. I have every confidence that if we have issues in the future, they will be addressed and remedied in a timely manner.Best regards,Ron”
“I went in for a phone replacement. My phone was old. I am kinda old school and do not understand a lot. Mike was outstanding, patient,kind and answered all my questions. I highly recommend working with him for your phone!!!!, He went over and above!!!!”
“Came into the mobile on MacArthur rd with a question about my account. A gentleman by the name of Christiab Helped us. He answered our questions so we'll we would up doing an upgrade with him. He went over everything in full detail and transferred everything I thought I was going to loose. He went above and beyond and even gave us his personal number and told us we can reach out to him anytime. No other rep has given us attention like this. Spanish reps are hard to come by especially ones like him. Please if you at the store level are reading this . Let him know thank you . And we will be back again. A+++ Service”
“Finally, someone who actually knows what they are doing and didn't sell me a bunch of bs to make a quick sale! Thank you, Mac! I switched back to Verizon for life! Word to the wise... avoid T-Mobile and all third-party scams.”
“I broke the screen on my phone. When we went in Chris was extremely helpful and looked for the best deal for me to get a new phone. He was patient and respectful s well as fun to work with. The process took longer than expected (through no fault of Chris) and he kept apologizing for the wait and thanking me for my patience. He even gave me a bottle of water! He kept me posted on the process throughout. The other man there, Brian, was great as well.”
“Steve and Cyprus were amazing! They stayed after hours to help get everything squared away for us so we could go home with phones the same day! Made every effort to make sure we got the full experience and made sure we were settled by the time we left, thank you again!”
“I had a modem go bad and when I got there they had it waiting for me. I wasn't familiar with Palmerton and was cutting it close to their closing time. They waited a few minutes after even to make sure I got the modem! Had an excellent experience!”
“My first visit to this store , I was looking for wireless home Internet as I had been reading a lot about it. Tony assisted me almost immediately , he was very knowledgeable about the product and easily answered my questions as I was double checking what I had read on the Internet. I was in the store roughly 15 minutes total and left with the item I had gone in for ... all set up and ready to go.I had no problems when I got home and everything was fine.I intend to go back to this location in the near future when I'm ready to switch my phone service. I highly recommend the location based on my pleasant experience with Tony. I can only assume that the other employees are just as good.”
“I recently had the pleasure of being assisted by Louis, the assistant manager at T-Mobile in the South Mall, Allentown PA, and I cannot speak highly enough of the exceptional service I received.Louis's professionalism and enthusiasm were truly noteworthy. From the moment I walked in, he greeted me with a warm smile and a genuine eagerness to assist. Louis's product knowledge and expertise were evident as he effortlessly guided me through the process of selecting my new iPhone.What sets Louis apart is not just his technical know-how, but also his commitment to customer satisfaction. He patiently answered all my questions, ensuring that I felt confident and informed about my purchase. His attention to detail and dedication to providing a positive experience were truly impressive.Louis's leadership qualities are unmistakable, and it's evident that he has the potential to run his own T-Mobile store one day. His ability to create a welcoming environment and make customers feel valued is a testament to his excellent managerial skills.Thanks to Louis, my phone-buying experience was not only smooth but also enjoyable. I left the store with the perfect iPhone for my needs, and I credit Louis for making that happen.If you're in the South Mall area in Allentown and looking for a T-Mobile expert who goes above and beyond, I wholeheartedly recommend seeking out Louis. His dedication to customer service and product knowledge make him an invaluable asset to the T-Mobile team.Thank you, Louis, for your outstanding assistance! I'm confident that with your passion and expertise, you'll continue to excel in your career and make a significant impact in the world of telecommunications. ⭐️⭐️⭐️⭐️⭐️”
Open 24 hours
540 Delaware Ave, Palmerton
Internet Service Providers
“I have this internet at my second house, and I think that the upload and download speeds are fine, but the internet is outstanding for gaming! I have 0-10 ping all of the time with a wireless connection!”
““I recently had the pleasure of visiting the Verizon store on Airport Road in Arden, North Carolina, and my experience was nothing short of exceptional, thanks to the outstanding service provided by Paige K. From the moment I walked in, Paige exuded a level of professionalism and competence that immediately put me at ease. I expressed my intention to review my account due to unsolicited contacts from competitors, and Paige wasted no time in addressing my concerns.What truly stood out was Paige’s remarkable efficiency and expertise. She asked a few targeted questions, swiftly assessed my needs, and within no time, presented me with the best options available from Verizon. Paige’s knowledge of the products and services was impressive, and her ability to streamline the process turned what used to be a several-hour ordeal into a quick and clear interaction. Her friendly demeanor and approachability added a personal touch to the experience, making it one of the most pleasant encounters I’ve had at a Verizon store.In a world where customer service often falls short, Paige K at the Verizon store in Arden, North Carolina, truly shines. I wholeheartedly give her five stars for her exceptional service, making my visit not only efficient but also enjoyable. Kudos to Paige for her outstanding performance, and I highly recommend her to anyone seeking top-notch assistance with their Verizon needs.””
“A great experience all around! Brandon was very helpful! I called and made an appointment earlier in the day and came with my transfer PIN that he suggested I get from Verizon before I come (points for him because this saved time and aggravation at the store). After a very bad experience with Verizon (after being with them for over a decade) we've become T-Mobile customers and look forward to a long-lasting relationship.”
“This is a shout out to one of your technicians, Anthony Martinez. He went above and beyond helping get our problem corrected. He left late to go on another call and could see we were still having issues while he was gone. He called later and asked if he could come back. He did and finally got our problem fixed. We really appreciated all he did for us.......”
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“Great service from this company. I use them for my business and they take the time and care to make sure I have what I need. They set me up with their newer mesh system a bit ago and it works great throughout my entire 22k sq ft building and even outside!”