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October 2023 by Justin D.
Outstanding service! They closed our pool this year - excellent communication and quality of work. We highly recommend!!
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August 2023 by John Geraghty
WOW, Customer Service does still exist!!Pool Pro & Woods Pools exemplify what real customer service is supposed to be like.From the initial phone call with Ron, through every step it took to get our new AGP up and running.Ron, Annette, Issac, Brandon and every other member of your staff were helpful and courteous.We will surely refer all our friends to your fine business!!Lisa and I are very grateful!!!John Geraghty
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June 2023 by Wendy Orr
Knowledgeable staff and good prices
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April 2023 by Kurt Fehl
Great community centric pool and spa store. Staff and owners are passionate in helping customers.
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October 2022 by Bob Dandi
Informative staff. Great people. Excellent prices!
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September 2022 by Lynn Shupp
So unfortunately my cousin passed away very unexpected and she had an in ground pool that needed to be taken care of. She had always used Pool Pro and was very happy with the service she always got from them. Well I have been dealing with them because I know nothing about pools and they have been super nice and helpful. I highly recommend them! They helped me turn it from looking like a pond to this.
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July 2022 by Linda McCann
Courteous, honest service! Because of this I've been a loyal customer for years- and they never disappoint.
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November 2021 by dev singh
I got the service from pool pro to winterize my above ground pool . I recently got the pool this year and everything was new for me when I called them they said they will charge for winterization 175 and if I want cover there is extra depend which cover I want and I was agreed on the price because they said it should be around 270 some but later they send me invoice for 371And put another extra charges in it .I am not saying they are overcharging , but they should explain me at the time when I got the service when I mention them I don’t know that much about winterization .they should let me know about the exact price and then it’s up to me if I want there service or not . Now when I called them to explain them the girl didn’t explain me about these extra charge they said they don’t know who was that girl . Please don’t do this with customersService: Winterization
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August 2021 by Julie Weir
Toni was great. Very knowledgeable. She didn't try to sell me chemicals when my old test kit was reading incorrectly. Super honest. I made the 30 min ride to them 3x last wk (for liquid chlorine and retesting) when I could have went to 2 other stores. They are worth the time.
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August 2021 by CAREY CLAYMAN
Have used Pool Pro for years. This year they repaired caulking that was done by another company. They did a fantastic job for a fantastic price. Annette (the owner) is the most helpful person I’ve ever worked with. I used them for all supplies and service. Great company.Services: Swimming pool summerization
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August 2021 by Joe Zuelch
I filled out an online request to have someone call me, and never heard back. I then called their office and was told they would pass my information along and have a sales person reach out to me. As of this point (over a week since the phone call, longer since the online request) I have still not heard from anyone.
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November 2020 by Samantha Stone
No staff to ingage with customers. Takes money without disclosing when product will be delivered. If i purchase something its because i need it now. One would appreciate knowing you don't intend to deliver for the next 6 weeks. Be warned they knew this product was not available, yet they still took the funds.
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June 2020 by David Schell
Pool Pro has been providing us excellent service over the past few years since we moved here. (Opening, closing, new safety cover, water testing and recommendations just to name a few.) Recently, they went above and beyond our expectations. Our pool pump died, which was unfortunate. Then we found out it was just 2 days out of warranty! The owner called to give me the bad news, but said she was going to personally contact the manufacturer and attempt to get them to make an exception. I don't know how, but by the next day, she had gotten us the parts, and our pump was back up and running again. We are certainly going to continue using their services and could not be more satisfied!
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June 2020 by Bill Stumpp
Best pool builder around , very high quality work. Does not try to sell you stuff you don’t need . Dave woods does most of the work himself and crew, most pool builders use lots of subs and have no clue what they are doing. We had a couple estimates and most builders just want to rip you off. I would highly recommend pool pro and Dave woods!!!
