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“I had a very pleasant experience with this USPS. One of my package from Newzealand was returned due to wrong address . I would like to thank the following people - Evelina & Randy Reaves who was very helpful and was very quick to respond to me through email. I finally got the package .
Thank you”
“Brandon at the UPS store in Audubon PA was phenomenal with customer service! He's very genuine. kind and an excellent customer service representative for your organization. he will be phenomenal and upper management!”
“It's so helpful to have a UPS store right in Fairmount! Samir, Tom, and Q are very pleasant and very helpful. From pack 'n ship to bulk shredding, they can do anything you need.”
“This is the best UPS I have ever gone to in my life. Everyone who works there is so kind and easy to work with and are truly customer service professionals. Shout out to Key and Jay and Eric they are amazing!!”
“The employee had a good energy from the moment I walked in. Was having a stressful morning and his energy changed my day, and made me open to learning about other products.”
“June 27/28, 2024: print department did an excellent job with my postcard order. Special shout out to the young lady working who made sure the cropping on the photo was correct. Thank you for the amazing customer service!”
“Been going here since they opened- every single time the entire team goes out of their way for you. So appreciate it, especially when after asking I realize it’s a stupid question!”
“I would give 5 stars, except the Staples app has never worked inside the store (751 Sproul Road, Springfield, PA. Associates tell me it's due to lack of WiFi.”
9 AM - 5:30 PM
1 Union Ave, Bala Cynwyd
Shipping Centers
“I would like to take the time to thank the Acting Postmaster, Joel, for being kind enough to track my package which went all over Delaware County. Thank you so much.”
“love it here Lamont is always my go to person very good customer service always there to help me with all my copy needs stickers and posters for my business BEST COPY PLACE IN PHILLY HANDS DOWN!!!!!!!!!!!!!”
“Had the best Passport renewal experience ever at this Fort Washington location! Emmanuel was so helpful, efficient & professional; USPS is very lucky to have him!!
I don’t usually post reviews, but felt compelled to do so, with such a wonderful experience .
I recommend this location to anyone looking for great, knowledgeable passport processing & top notch customer service!!!! Thanks very much, Emily H.”
“Tierney was the best service rep at UPS I ever had. She figured out a cost effective way to ship my product in a timely manner. I went in with a different idea. I followed her suggestion. She actually took the time to help! Rare these days! Thank you Tierney. Suzy L”
“I needed a rush order on birthday banner for my son’s party. The manager at Printing desk was awesome and was able to do it for me in just a couple hours. They were nice, quick, kind, and professional. And the print looked excellent. Really appreciated it.”
“These guys were great. SUPER fast, super friendly, and super communicative - which is always important when you're trying to get precious cargo delivered! They also went above and beyond for me, not only accepting my particular requests for what I needed shipped, but then waiving some of the additional fees without even telling me. It wasn't until weeks later I realized they charged me less and it was a nice surprise compared to the usual bad surprises with shipping! 100% recommend them, and love how much they genuinely care about what they do. Thank you so much, guys!”
8AM - 6:30PM
34 E Germantown Pike, Norristown
Shipping Centers
“Best UPS and staff ever! Been there more times than I can count. Very helpful, patient, knowledgeable and positive. Anyone who has written negative experience obviously its their attitude.”
“My experience in shipping a grandfather clock across the US with TSI was favorable. Total time from AZ to PA was a little over a month (that included the holiday season) and I received e-mails giving me status reports of its progress. I received two calls in advance (one to set up a time for delivery and another to confirm the day prior) and the gentlemen who delivered it were considerate and careful. The service is not cheap, but you get what you pay for. As for the less favorable reviews, the shipping process is always fraught with peril and only as strong as its weakest link.”
“Anastasia from the print center spent so much time helping me print a small order. She helped me email from my phone to staples and helped me crop my pictures.
She is an outstanding employee and person. Staples Bryn mawr deserves a great review thanks to Anastasia.”
“Great service, Felice was so knowledgeable, friendly, quick and efficient.. Would definitely recommend this business.-Update: have now used PostNet a few times for pamphlets, even though the store was very busy the woman Lori, who was working there, was extremely pleasant and helpful and the job was completed ahead of schedule.”
8AM - 4:30PM
905 N Bethlehem Pike, Spring House
Shipping Centers
“Believe the hype. A small post office, expertly managed. All the staff are super nice & efficient, especially Jim. He always manages to put a smile on everyone's face with a blend of kindness & expertise.”
“I walked to this store from the Element/W hotel. A very nice lady helped me and had a successful transaction.
One thing I learned was that the online rates are different from the in store rates. If you print the mailing labels at home, you can drop them off at the nearest UPS Store.
The package arrived earlier than the delivery date which was fantastic.”
“I needed ink cartridges for an older model printer. Sales associate Liam offered his assistance. He found the correct cartridges and helped me place the order on the Staples online site. He also advised me there was a 25% rewards coupon available and helped to set me up in the Staples rewards program. Liam was knowledgable, professional and patient. I really appreciated his assistance.”
“I have nothing but positive things to say about this UPS Store. It is convenient and organized, and the staff are knowledgeable and accommodating. It is the most efficient UPS Store I have ever used in any city and state I have ever lived in. The store manager, Shirley, works miracles daily to keep their lines down! I am in there often making returns (Amazon Prime member here), and I have never waited longer than five minutes when Shirley was there (and my line placement was at the front door once!).I will be moving soon; it made me realize I have taken my local UPS Store for granted. So, I am dropping by to sprinkle some love; I will miss you! Thank you for two years of speedy and helpful service!”
“I walked right in late on a Friday and Denise greeted me with a big smile! I had two heavy boxes that she shipped out. She is truly a wonderful lady and extremely helpful. The post office was clean, no line, well stocked.”
“Went to FedEx for some important prints for a work event. It was a quick turnover and I needed it completed next day. The manager Toni called me to make sure the order was understood and was extremely detailed to make sure everything was completed to standard and on time. When I went in for pick up, Toni went above and beyond to make sure everything was perfect! She was amazing and even recut some of the items to make sure they were exactly what was needed. I didn’t ask her to do all these things, but she was so detailed and truly wanted to make sure the order was perfect. I was so grateful for her and for making the experience a five star experience from start to finish. I will only go here from here on out. Thank you Toni!!”
“I just had to take a large, heavy box to FedEX since it was supposed to be picked up at my residence and was never picked up. This location is very easy to get to and if you can read you will have no trouble following the signs to the customer location. It is very well marked.The gentleman behind the counter was extremely helpful since I am handicapped, and he helped me with the package and even brought me my receipt. A very good experience.”
“I recently visited the FedEx location in King of Prussia, and I couldn't be more pleased with the service I received. From the moment I walked in, the staff was welcoming and incredibly helpful, but I must give special recognition to Phillip. He went above and beyond to assist me with my needs, demonstrating not just professionalism but a genuine care for ensuring that everything was handled perfectly. His attention to detail, patience, and exceptional customer service skills made my experience not just good, but outstanding. I'm truly grateful for his assistance and want to extend my heartfelt thanks to Phillip and the entire team at this FedEx location. It's clear they are committed to providing excellent service, and it did not go unnoticed. Thank you, Phillip, for making what could have been a stressful experience, a very positive one. I will definitely be returning for all my future shipping needs”
“I am a die hard fan of good customer service and need to give credit where it's due. The team at the UPS Store in Spring House is consistently helpful, patient, kind and professional when I visit. Kudos to awesome service! It is greatly appreciated. Thank you!”
“The attention to my needs, the care with which they packed my shipment, (a valuable rare musical instrument), and the wonderful feeling of satisfaction I had when all was done!”
“Went to the store for a toner and placed online order in the store due to the better online price. The young man working in the back office processed my order in minutes. Unbelievable efficiency! He and the young lady at the customer service were both a pleasure to talk to. Excellent service! I had a great experience in the store. Please keep up with the good work. Thank you!”
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“Aiden went above and beyond and helping me to return my Xfinity equipment. He was the only one at the store and there were also several other customers that he was able to help very efficiently. It's nice to see the customer service is still alive!”