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“Brandon at the UPS store in Audubon PA was phenomenal with customer service! He's very genuine. kind and an excellent customer service representative for your organization. he will be phenomenal and upper management!”
“It's so helpful to have a UPS store right in Fairmount! Samir, Tom, and Q are very pleasant and very helpful. From pack 'n ship to bulk shredding, they can do anything you need.”
“This is the best UPS I have ever gone to in my life. Everyone who works there is so kind and easy to work with and are truly customer service professionals. Shout out to Key and Jay and Eric they are amazing!!”
“The employee had a good energy from the moment I walked in. Was having a stressful morning and his energy changed my day, and made me open to learning about other products.”
9:00 AM - 7:00 PM
900 N Broad St, Philadelphia
Mailbox Centers
“Insanely Awesome....I ran to them at the very last minute for a big poster board photo and a huge collage of pics of my Mom for her 70th birthday....they completed and processed my order in less than 24hrs. I appreciate the patience & their friendly/knowledgeable expertise..... I'll definitely continue to go back to them for my next printing request.”
“Tierney was the best service rep at UPS I ever had. She figured out a cost effective way to ship my product in a timely manner. I went in with a different idea. I followed her suggestion. She actually took the time to help! Rare these days! Thank you Tierney. Suzy L”
“These guys were great. SUPER fast, super friendly, and super communicative - which is always important when you're trying to get precious cargo delivered! They also went above and beyond for me, not only accepting my particular requests for what I needed shipped, but then waiving some of the additional fees without even telling me. It wasn't until weeks later I realized they charged me less and it was a nice surprise compared to the usual bad surprises with shipping! 100% recommend them, and love how much they genuinely care about what they do. Thank you so much, guys!”
“We have used Intelligent Office Philadelphia Center City for several years. We have been extremely happy with their services and their staff. They are professional, personable and great to work with! We went with them because they were very affordable, and stayed because they were invaluable to our business!”
“Best UPS and staff ever! Been there more times than I can count. Very helpful, patient, knowledgeable and positive. Anyone who has written negative experience obviously its their attitude.”
“I am a die hard fan of good customer service and need to give credit where it's due. The team at the UPS Store in Spring House is consistently helpful, patient, kind and professional when I visit. Kudos to awesome service! It is greatly appreciated. Thank you!”
“This place was ideal for my storage needs for one year. Everyone working here has been super nice; for example, I forgot to turn off auto-pay at the very end of the lease and they saved the check for me, called me about it, and allowed me to pick up the non-cashed check at my convenience. The loading bay and parking spots were super convenient for the moves, too.”
“The attention to my needs, the care with which they packed my shipment, (a valuable rare musical instrument), and the wonderful feeling of satisfaction I had when all was done!”
“I walked to this store from the Element/W hotel. A very nice lady helped me and had a successful transaction.
One thing I learned was that the online rates are different from the in store rates. If you print the mailing labels at home, you can drop them off at the nearest UPS Store.
The package arrived earlier than the delivery date which was fantastic.”
“I have nothing but positive things to say about this UPS Store. It is convenient and organized, and the staff are knowledgeable and accommodating. It is the most efficient UPS Store I have ever used in any city and state I have ever lived in. The store manager, Shirley, works miracles daily to keep their lines down! I am in there often making returns (Amazon Prime member here), and I have never waited longer than five minutes when Shirley was there (and my line placement was at the front door once!).I will be moving soon; it made me realize I have taken my local UPS Store for granted. So, I am dropping by to sprinkle some love; I will miss you! Thank you for two years of speedy and helpful service!”
“This is simply the BEST crew of people to get your important items from here to there! They explain everything and take immense care! Thank you Bryn Mawr UPS!
It’s always the BEST!”
“The employees that work here are some of the nicest people I’ve ever met. They always go above and beyond to help with any questions I might have, and continuously try and make sure I’m getting the best deal they can offer!!!”
“The store atleast need one more additional work, two workers can’t manage the amount of traffic that comes through Market Street location even though they are doing their best.”
“Highly recommend this location. Ryan was extremely contributive and very personable. He kindly assisted me in resolving an issue regarding a damaged parcel - and even took the time to call and provide me with updates on the claim throughout the week. Earned my trust and will be back!”
“The staff here are so friendly and helpful. I choose this location for the staff, the fast service and the location. Whenever I come into the store no matter who’s working they all are extremely positive, sweet and helpful. It’s hard to find great customer service these days but I get it whenever I’m being serviced at this store. Keep up the great work guys :)”
“I'm a West Chester transplant to this PO. Stopped by at lunch on a Tuesday. The location is reasonably convenient to the highway. There was no line and the two women working the counter both seemed friendly. The one who helped me was friendly and helpful. I had to do a written form to put a hold on my mail due to the situation (super not thrilled about that) but overall my positive experience was the opposite recent reviews. Heard it might be 10 months til Airport Rd is reopened. :-(”
“This UPS Store on Spruce is wonderful! I pick up my deliveries here. The owner & workers have never been anything but helpful & kind + they are well organized! I have used other UPS access points & my packages have been lost or damaged. This Spruce St store is now my go to place for shipping & deliveries!”
“Amanda rescued me as I was trying to do an Amazon return!! She was so willing to show me, a 79 yr old, how to navigate my phone to complete the return....and help others as they came and went !”
“Went to this office to get my son's passport done and we had a good experience. George was personable and very helpful with the process. He knows what he is doing and kept the long line moving quickly.”
“Always a great experience here! The manager makes a point to remember consistent customers. We have had a PO Box for about a year now and they always make sure we are taken care of.”
“I needed to return a package. I ran into a drive named Blue out and about and asked if he could swing by and grab it from my office. He followed me back to my office and took the package. Blue saved me a trip!”
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“Aiden went above and beyond and helping me to return my Xfinity equipment. He was the only one at the store and there were also several other customers that he was able to help very efficiently. It's nice to see the customer service is still alive!”