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June 2024 by jules lee
Good and reliable service as usual. Very detailed report of the service. Shuttle driver (Gene) the best! Amazing driver. I apologize if I mispelled your name . And the tall gentleman who at 7:00-7:30 am came over to put number tags on cars for services, true gentleman.
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May 2024 by J Bayer
The team here always come through to keep my car rolling around town! Thanks to them for always taking care of my car.
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April 2024 by shaik rahman
Ava is the best! She provides excellent service! She helped my sister out And my sister loves the car! When you go there definitely ask for her!
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April 2024 by jeanette todd
I have been going to honda service department since 1998 withall my CRV's. They explain any issues that have to get repaired with respect and efficiency. Been going there since 1998. The best!
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March 2024 by Joseph Picone
Smothe operation. Everyone works at a high efficiency. No wasted time.
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February 2024 by Michael Heacock
I can't say enough positive things about this service center. I have taken my car here for routine maintenance many times and it was always a good experience. But today I had somewhat of an emergency where I blew out my tire and was riding on a spare donut where you cannot go over 50 mph and needed a replacement asap. I called them up and they were able to provide me an appointment that same day, even though they were booked solid. The customer service is excellent and they really do seem to actually care about their customers well being and not just dollars and cents which I find to be rare these days. Ronald Cichonski and the whole team at the service center are just amazing and I can't thank them enough and will always recommend this business to people I know. Thank you Conicelli Honda Service Center!
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February 2024 by James Condon
Always polite and picks up the phone almost right away every time. They are responsive and keep you updated.
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February 2024 by Chen Lu
Service "advisor" refused (or was probably too lazy) to check if my car is still under warranty unless I brought the car in for service. Called another Honda dealer and they not only instantly confirmed my car was still under warranty but also let me know that there was an open recall on my vehicle. I'll be taking my business to another dealer after this interaction.
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December 2023 by Michele V.
I lease my cars all the time and I leased a 2024 Honda HRV and they promised me that they were going to give me all weather car mats and that they wouldn't take out a car payment until the next month, well I never received car mats and they took my payment that same month ... I called 4 times and spoke to the sales person Darnel and he kept promising me that the car mats are back ordered and they will be at my house the next week Tuesday at the latest well they never came and I also kept leaving voicemails to Larry for him to please call me and no call backs !... they tell you stuff and promise you things and it never happens!
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November 2023 by Nancy Anderson
Andrew helped us with the purchase of our new Honda Odyssey. He was AMAZING!!! Kept us informed, always available to answer questions and concerns. When we got the car he spent a good amount of time sitting in it with us explaining every function -- so helpful. We will be back to purchase our next car from Conicelli
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October 2023 by Jen Santoro
Wow! Hundreds of 5-star review aren't wrong, and I'm thrilled to add another one! Conicelli Honda is not the closest Honda dealer to me, but it was 100% worth taking my car here for service. I'll be going back for anything my car needs. This was my first trip to Conicelli and every part of the process was seamless. Check in was quick and my service advisor, Anthony Flock, took notes on the issues I was having and informed me of what the techs were going to test on my car to diagnose the issue. The shuttle to work left right on time and the driver was very kind. My car was fixed quickly - thank you Paul for taking care of the repair! - and I was picked up from work promptly to retrieve my car. This was hands down the easiest car repair experience I've ever had, from making the appointment to picking up my car, and I am so gratefull to the wonderful staff at Conicelli Honda Service for taking care of my car!
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October 2023 by Pamela K.
My uncle said that I might get a better deal at Conicelli Honda, and I didI got just what I wantedA Honda Civic 2013 with auto everything, and some perks also. I was worried about payment, they helped me get my monthly payments to where I won't be struggling to pay them. Yes!!! I am excited and happy, I will refer anyone to Conicelli they really work with you
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October 2023 by Kate W.
I bought my new civic at Conicelli Honda. Maurice was really nice to work with and took care of me the entire way. It was a very relaxed sales atmosphere and I genuinely feel that I got the best deal and a really nice car. I would return there again!
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September 2023 by I Am Childish (taquiy)
Got a 21 Nissan rogue James made sure to get me the best deal best salesman I’ve ever had
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September 2023 by Claudia R.
4 words: Ask for Chris Solarz.Chris primarily works at Conicelli Toyota but crossed over to help me at Conicelli Honda. He was incredibly helpful through the entire searching and buying process. This was my first car I bought on my own, and I just really couldn't have asked for a better experience. I had to wait 2 months for the car to come in, and my anxiety was at an all time high as the weeks went on and the target delivery date approached. But Chris kept me informed the entire way and eased all my concerns. He was an extremely personable too - had a big smile and a nice handshake every time I came in. During the selection phase, he really stuck with me. He helped me make a confident decision between the 2 cars I was looking at - Rav4 and CRV. He was honest with me about to what extent the differences between the 2 cars would impact the driving experience. I felt like he truly cared about making experience memorable and wanted me to not only be happy with the car now, but really wanted to make sure I would still be happy with the car 10 years from now. He was always transparent with me about prices and pointed out when I was in danger of going over budget. He did everything he could to get me the best deal and I will be forever grateful for that. I didn't feel rushed or like he was trying to upsell me on anything like that. Not being heard, being talked out of what I wanted and being treated like I didn't know what I was talking about, were 3 of my worst fears when thinking about the car buying process. Working with Chris immediately eliminated all those fears and he delivered on a car that was everything I wanted and more. He also went above and beyond and really payed attention to the small details, just as much as the big ones - he stuck with me while I signed the paperwork, he found a bow to put on the car for me so that I was surprised when I got to the dealership, he saw I was a little overwhelmed by all the technology the car had (I was coming from an 2009) so he sat in the front seat and walked me though all of it - from remote start to the lines on backup camera, from setting up CarPlay and HondaLink to how to customize the lights and safety features. Even after I signed all the paper work and his job was done, he walked me down to parts & service and stayed with me while I talked to them. I mean, I just was not expecting someone to put that much effort in, but it just made the whole process that much better, and I am forever grateful for him. One last note - I also really appreciated that he didn't use unreasonable or far-fetched examples to scare me into buying a warranty - like he never used the "if a meteor crashes into earth, your car's protected under this plan". He used regular everyday examples - you cut a curb too close, you leave your key in a hotel room, the paint gets scratched when you're scraping snow off the car. He just kept it real 100% of the time. Chris, thank you so much; I really appreciate everything you did - you went above and beyond. I'm so happy with everything and I will definitely be referring anyone and everyone to you and to Conecelli. Also shout out to Honda finance manager, Chris, for a smooth financing and paperwork process. This was my first time financing anything and it's a big purchase, so I had a lot of questions, and some asked twice. He answerer every one of my questions with kindness and respectfulness. He was transparent the whole time, and made sure I knew what I was signing.
