CVS is a pharmacy and retail store that has received mixed reviews from its customers. While some customers have praised the friendly and helpful staff, particularly the pharmacy employees, others have expressed frustration with delays in filling prescriptions and issues with customer service. The pharmacy staff at CVS are generally described as knowledgeable, kind, and willing to go the extra mile to assist customers. One customer, for example, praised a gentleman who helped them find the necessary medications and provided helpful information. Another customer appreciated the assistance of a young lady named Shaliayah, who went out of her way to help them find a specific product. However, not all customers have had positive experiences. Some have complained about long wait times for prescriptions, rude or unhelpful staff, and a general sense of being overwhelmed by the demands placed on the employees. One customer even referred to certain customers as "Karens," suggesting that some individuals may be unreasonable in their expectations and behavior. Overall, the reviews of CVS suggest a mixed experience, with the quality of customer service and pharmacy services varying depending on the individual employee and the specific circumstances. While the pharmacy staff are generally praised, the company's ability to consistently meet the needs of its customers appears to be a challenge.