“I was incredibly blessed to have the agent, Shawn, at Colmar. I had a problem with the Kulpsville location that had closed and not notified me. I was stuck but within an hour, he was able to rent a vehicle from this location to me. He even granted me a free upgrade to help deal my negative experience at the closed location. The vehicle was clean and worked well. I will rent from this location in the future.”
“I recently had an amazing experience with Budget Car Rental at this location, The service was top-notch, and everything went smoothly . A big shoutout to Shawn for being incredibly helpful and accommodating! ??
The car is well-maintained, and perfect for my trip. I highly recommend this location for anyone looking for a hassle-free rental experience. Thanks again to Shawn and the team!”
“Again, the NorthPenn family proves they care for long term customer relationships, not a "quick sale." Incredible service by truly honest - to be trusted in all areas - employees. Again, this time with an urgent matter, which they had diagnosed, but missed an expensive [part], and had quoted me accordingly, [and] even though that part was roughly $700 more, NorthPenn VW HONORED THE ORIGINAL QUOTE (and gave me a great Tiguan rental) No, I do not ever question their rates/cost, and pay what they ask; however, again,they are truly interested in long-term relationships, not just a "quick sale"”