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March 2024 by justin davis
Scully purchased or merged with Harris propane our existing provider . Took first delivery from new company and it was smooth and simple . They answered the phone quickly and were very friendly. I am glad the service remains the same.
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March 2024 by Karen Olson
I had to wait almost 2 weeks for my 40 gallon propane delivery. First request was on 2/19. Heard nothing from this company. Second requestwas on 2/21, also asking for confirmation of the requests. By Friday, 2/23, I was still wondering if anyone was even receiving my messages. I finally decided to go to their online form and submit a request for a delivery that way (3rd time). A message was left on my voice mail 90 minutes later. "Hi Miss Olson, this is Thompson Gas and you have been routed for delivery on February the 24th, hope this helps some". No such delivery was received, no phone call as to why and now my tank was completely empty.I submitted another online form (4th) Monday morning, 2/26 asking why I still didn't have propane. No communication from the company all day Monday or on Tuesday. I called AGAIN on Wednesday, 2/28 (5th) around 12:30 pm and actually spoke with someone about my multiple requests for a 40 gallon propane delivery. I also told them that my tank had been empty since Saturday when my original delivery had been scheduled. The man I spoke with had no idea what had been happening with my account and couldn't understand why I was so angry. I explained again that I have had NO HOT WATER FOR 4 DAYS due to his company's incompetence. He asked for my name and pulled up my account. He proceeded to tell me I had been scheduled for a delivery on Thursday, 2/29. "You know Ma'am, our deliveries are out almost 10 days right now." No, I didn't know because no one ever called and said anything in regards to it and currently I'm on day 12 since my first request. No response or apologies given.So for 5 days straight, anytime hot water was needed (meaning no showers, only baths), I/we had to boil a pot of water to do it.If you're consideringcalling this company to supply your propane, just think about all the tasks you do in one day using this gas then multiply it by five. That's how long they think is okay to leave their customers with an empty tank. Five days without hot water is ludicrous and unacceptable, by any stretch of the imagination. My delivery was finally done by 2:30 pm on Thursday, 2/29 (according to the invoice slip) almost 14 days later.There's no way I would recommend Scully Propane/Thompson Gas to anyone..ever. Good luck in your search for any company that isn't "short-staffed".
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December 2023 by Charisse McGill
The absolute worst.Went two times in one day to fill 2 , 40lbs propane tanks to no avail.1st attempt: 9AMSign in doors reads “be back at 11”2nd attempt 2PMA woman chewing food very aggressively answers the door and lets me know there is no on on site to fill the tanks. I pointed to a sign that read tank fill hours are from 8AM-4PM , her reply was, “I’m actually on lunch”. She later said “I’m sorry” and I whole heartedly agreed…this is a sorry business in terms of adhering to a public schedule and customer service.
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December 2023 by Laurie Monastra
This company takes care of everything from auto pay to auto fill. Easy and reliable!
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November 2023 by Edward Huggard
Had them for 20 years - never an issue!
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August 2023 by Savino Costanzo
Great service very competitive pricing and always cordial
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August 2023 by John Jam
Always a pleasure to deal with! Since the install of my underground tank back in 2008, never any reason to go elsewhere. Prices have always been competitive.
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April 2023 by Nanci Roberts
These guys have been great. Customer service is really easy and super helpful. I’m actually able to talk to a person every time. And the guys they send out to fill our tank have always been very nice. Respectful of our property and our animals. I highly recommend Scully propane.
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April 2023 by Stephen Roesner
Great Company
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April 2023 by Brooke
Ran out of gas on Good Friday and they saved my belated Passover! Showed up, filled the tank, checked for leaks and made sure my stove kicked back on. Awesome job, guys! Thanks!
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March 2023 by Harry E.
Competitive propane prices. Great service and knowledgeable staff. I own two 100-pound tanks to run my oven and dryer at my house. I usually go to U-haul for my propane but the little bit of extra driving to get down to Scully is worth it considering the price savings. And if you care, it's always cheaper to refill a tank over exchanging it. They also service tanks if you ever need to get your tanks certified. Scully is now my go-to for my propane needs.
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February 2023 by Jeff Hanna
Great service provider!
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January 2023 by Dave Wirfel
Respectful of property. Seems to know when to come to balance between running out and excessive amounts. Fair prices. 6+ year customer and wouldn’t consider anyone else.
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January 2023 by Jeffrey Volpe
Always keeps my tank full and a reasonable price. Couldn't pay me to switch propane companies
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January 2023 by Marc Hooybergs
Great & timely service
