The UPS Store in Collegeville offers packing, shipping, printing, a mailbox, notary, shredding, and faxing services. Reviews note the location is convenient and the facility is always clean. Many customers report friendly, helpful, knowledgeable, and effective service, getting them in and out quickly. Lines are generally not long, aided by a self-service machine for Amazon returns. While most employees are described as pleasant and customer-focused, some experiences mention staff being task-oriented, rude, or refusing simple requests. The store is locally owned and operates in the Trappe Center.
We mainly do returns packages or already labeled items here. Have always had good experiences (*knock on wood).
Figured i should leave a positive review when i saw how low the rating was when i went to check hours here.
November 2024
Harlam the store manager is very effective but their employees especially Sarge are very rude and not customer focused. Similar to other experiences he refused to put a piece of tape on a bag going back to Amazon.
September 2024
I use them often for my Amazon returns. Quick and easy. Great service !