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November 2023 by Lauren Adams
Haven't been here in over a year, just walked in no appointment for eyebrows/ lip/ chin wax. All in I can say is I got in an got out! Esther (The owner) took care of me once more. I will definitely be back soon to see how they do with their dip powder since I'm growing out my nails, and I really appreciate a good dip powder and pedicure. Thanks again TNH of Collegeville. I've been sleeping on you all but I'll be back soon no worries. Wonderful facility with new backslash and pedicure massage/spa chairs. Definitely will be back but for an appointment! Go check them out! You won't be let down! I've had great experiences here in the past, and they never disappoint. 5 stars for sure but would give 10 if I could.
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July 2023 by Paola Dunyan
Terrible experienceThe girl I had scrubbed the back of my foot so hard it started bleeding… gel manicure started peeling off within 6 daysWill not be back giving them my $$ ever againServices: Pedicure
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July 2023 by Katie Mallon
Great pedicure with long leg/foot massage. I would return! ?
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July 2023 by NesliTD
I had eyebrow Waco and attached pics show the pain and reaction. Do not recommend
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June 2023 by Kelsey McKenrick
My favorite place! Worth every penny! Quality service every single time! Very detailed work and always lasts longer than other places I've tried!
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August 2022 by Sarah Villaruel
This was the absolute WORST pedicure I’ve had! My fiancé and I went in for pedicures trying another local salon to try and find our favorite. We wanted to try this one since it’s close, looked nice inside and had decent reviews. I was going in for a French gel pedicure and wanted a small flower design on the big toe (went to another salon who did a beautiful job) when I showed a picture I was told that she couldn’t do designs and that the picture I showed was a sticker. (Mind you the design I had on my toes currently was hand painted so it’s definitely achievable.). So we both sat down, wasn’t offered a menu of pedicure options, they just got to work. My fiancé must have had the express service and his nail tech seemed to have no interest in customer service or friendliness… and the foot file they use is a joke!! Not only that she didn’t say much of anything when she was done and just proceeded to have her face in her phone… my nail tech finished my French pedicure and similarly no ask of the level of pedicure… the massage, foot file, all of it just shocking at the lack of effort. My appt was at 4:15 we were the only pedicures so I don’t understand? Typically we would be willing to spend more to have the nicer spa pedicure and I don’t hesitate to tip well!! But I was just so shocked at this experience. I was offered a card to add up points to redeem for future visits but will never be back so not worth my time to get one… was really looking forward to a relaxing and pleasant experience, but that just wasn’t the case.Service: Pedicure
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August 2022 by Stacey Shearn
Nails look fabulous! Waxing was on target!
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August 2022 by Sarah Dyer
This was the absolute WORST pedicure I’ve had! My fiancé and I went in for pedicures trying another local salon to try and find our favorite. We wanted to try this one since it’s close, looked nice inside and had decent reviews. I was going in for a French gel pedicure and wanted a small flower design on the big toe (went to another salon who did a beautiful job) when I showed a picture I was told that she couldn’t do designs and that the picture I showed was a sticker. (Mind you the design I had on my toes currently was hand painted so it’s definitely achievable.). So we both sat down, wasn’t offered a menu of pedicure options, they just got to work. My fiancé must have had the express service and his nail tech seemed to have no interest in customer service or friendliness… and the foot file they use is a joke!! Not only that she didn’t say much of anything when she was done and just proceeded to have her face in her phone… my nail tech finished my French pedicure and similarly no ask of the level of pedicure… the massage, foot file, all of it just shocking at the lack of effort. My appt was at 4:15 we were the only pedicures so I don’t understand? Typically we would be willing to spend more to have the nicer spa pedicure and I don’t hesitate to tip well!! But I was just so shocked at this experience. I was offered a card to add up points to redeem for future visits but will never be back so not worth my time to get one… was really looking forward to a relaxing and pleasant experience, but that just wasn’t the case.
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February 2022 by Olivia C
I’ve been going here for years because I can just stop in on my lunch break, which is important to me, but lately each experience has been worse than the one prior. Their prices increased and their service level has decreased. Today was my last stitch effort to see if The Nail House could redeem themselves, or if I would have to find a new salon. I called ahead and went in for just a pedicure that ended up taking an infuriating hour and 20 minutes. And I can confidently say it was the worst pedicure I’ve ever received. But I still tipped my artist because I’m not an A-hole. When I went to pay, I brought out my membership cards that I had received which had enough marks for $15 off, but since they were on separate cards (albeit they had previously been presented and staples together by another employee) I was told I wasn’t able to use combined cards, and have to finish one card all the way through. Then I was given a $5 giftcard to use “next time” as a thank you for my wait. Unfortunately I don’t think there will be a next time.Services: Pedicure
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January 2022 by Deborah Richardson
Hanna was extremely professional and kind. She took great care to make sure each nail was perfect. I highly recommend her.Services: Pedicures
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December 2021 by Audrey S.
Love it here. The nail techs are always so nice and helpful and make sure you're happy with your nails. I've been going here for a while and it's my go to. One time I got a color that didn't look the same as the example, and they fixed it for me no problem.
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November 2021 by Kimberly Kulp
I have been going for over two years. Almost every time I go at my appointment time, they make me wait. Today, they called me an hour before my appointment and said that I can’t come today because other people changed their appointments. I made an appointment two weeks ago and I have to lose my appointment? Very unprofessional. I will never use this business again.Service: Gel manicure
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August 2021 by Nicole Schwartz
Very clean, and they do nice work
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August 2021 by Jessica Polt
Very clean and great service
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July 2021 by Erin K.
I was not going to leave a review--I made an appointment and still had to wait 30 minutes stuck in the foot bath because there were too many customers. The person who did my nails was nice though and she did a good job. Unfortunately I now have an infection in my toe so I definitely will not be back and felt the need to warn others.
