-
March 2024 by Beth C
Great service!
-
February 2024 by Danielle Dallas
My experience was by far the best customer service experience that I have ever had. The person that helped me name is Tiarra. She is well spoken and full of information. She addressed all of my questions and concerns. She was so helpful. I’ve recommended this store to everyone that I know. My experience was awesome.
-
February 2024 by Naomi Jean Reynolds
Natalie is the BEST! I always go to her for my new phones and upgrades. She gives me all the info on new plans and how to get the best deal when I upgrade my phone. She gets my stuff transferred so fast and answers my questions 100%. She’s my go to person at T-Mobile. I love T-Mobiles service as well! Customer for life.
-
February 2024 by Eric Rehling
Alex was amazing! Very patient and knowledgeable.
-
February 2024 by Lori Brumm
Terrance is amazing!!! He stayed with the pain of a full family upgrade for 5 phones. He helped Alex get it all situated. He persisted throughout and put the extra effort in! I’ve found our T-mobile support person.
-
February 2024 by Stephanie Story
T mobile in Collegeville is the best!! Alex, Tianna, Jen and Cedric treat you like family!!!
-
February 2024 by luke mccoy
Great store to me in my mind to me. I love the store. Jenn. Thank you Jenn. I love the story. Store.
-
February 2024 by Kaitlyn Smith
Great experience and support from Jenn!
-
February 2024 by Tony Brice
Jennifer provided exceptional service! Her knowledge, professionalism, and patience made my experience smooth and enjoyable. She went above and beyond to address my concerns and ensure I had a positive interaction. Kudos to Jennifer for her outstanding customer service!!
-
February 2024 by Isabella Yanniello
Excellent customer service. Jenn was very helpful!
-
February 2024 by Christine Padilla
Sionna was very helpful and patient with me ! I had some issues with my phone and Sionna took care of everything for me , she had great customer service skills was very polite, everyone was very friendly and they had me in and out within 30 mins ! Thank you so much I will definitely being using this T-Mobile from now on ?
-
February 2024 by Joe C
Service here is the absolute worst! Do yourself a favor and go to Best Buy. I am so sorry I bought my phone here
-
February 2024 by Michelle Mastroianni
DON'T WASTE YOUR TIME.Left me without a phone for 6 days because I had a warranty issue. I tried to upgrade and they said I had to pay off my current phone plus taxes/fee etc. Come to find out I have protection 360 and could have upgraded and they would have to eat the cost. The female employee was very rude. The is the second time I have dealt with rude employees who don't know how to fix the problem.Went to Pottstown and they were extremely helpful.
-
February 2024 by Michael Carollo
Natalie was great. She had every answer and was very helpful from start to finish as I switched from awful Verizon to T-Mobile for phone and internet. Very friendly, knowledgeable and well-run store!
-
February 2024 by Matthew Lapish
Natalie helped me get the right plan and protection.She was also available later when I had a few questions.Thanks Nat !
