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November 2024 by Andrij Harasewych
Hire more than one person to work there at a time. If you can't find people, pay them more.
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October 2024 by Judy Mercado (CHINA682)
My was first time going there and my last I wouldn't recommend to eat here very nasty the chilcken was cold and red the fries tasted like someone let the fries soak in oil for hours and the mash potatoes was cold and the gravy look like it came out of jar the bacon was uncooked never again go there the people who worked there were not friendly I had to wait for a cashier about 10 min they should shut it down before someone get sick from that food or something Royal Farm food is nothing to brag about
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September 2024 by Brandon Hopwood
Dom is the best worker and she needs a raise. She makes a mean chicken sandwich
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July 2024 by Paul S.
The worst royal farms ive been too, i dont do reviews but this one takes the cake the staff are not friendly or have any self awareness for customers the shelves are barely stocked and i for sure wouldnt order any food from the menu.
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July 2024 by Jason
Where to start..first off the short chunky manager needs an attitude adjustment. Treat your employees and customers like human beings. There seems to always be like 8+ employees in the store at once and only one person can make a sandwich at a time? They really are pushing the self checkout, and only have a human at Register when its needed. Not even an air compressor outside. If all you care is for the fact they have fried chicken and alcohol, then go for it. Youre better off just going to Wawa.
Edit-oh another Ai generated response. How about you actually address the issues, especially since multiple people have same issue.
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June 2024 by Jacob Matamoros
Worst Royal farms ever. Very mean. Check out Pablo Minjares’ comment for my experience as well
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June 2024 by Pablo Minjares
Worst Royal Farms out there. Went in to redeem my free items and the employees were tripping up. They didn't know how to work the machines and they FORCED me to pay for the drinks even if I had the coupons. So I lost multiple free meals and coupons. They said they couldn't do anything about it. All the employees (there were only 2 on the shift) on one machine yelling at each other. Held up the line for 30 minutes to the point that people were getting frustrated and leaving. I was about to ask them if they needed help because they were absolutely lost. In the end the employees somehow broke the register or something. Come here if you want to waste an hour arguing with employees, teaching employees how to use their own register, and if you want to be irritated. If I could give this location no stars I would. This experience messed up the good reputation Royal Farms had with me. Please do not enter this property if you like Royal Farms. Period. May God bless America and you with your struggles in life. Amen.
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May 2024 by Michael Barrett
Out of all the Royal Farms I frequent locally, this one by far stands out as the worst. Staff seems inexperienced and immature. The conversations they have in front of customers literally blows my mind. When ordering food, prepare yourself to wait longer than you can imagine… customer satisfaction is not a priority here; staff talking amongst themselves is. I rarely write reviews, and if I do, they’re positive. But after maybe 5 negative consecutive visits, I found myself writing this review…as we’re going on 15 min for a sausage egg and cheese sandwich… while the store has one customer other than myself. Unreal
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April 2024 by Dominic Calamia
I normally don’t bother writing reviews.Just move on to another place.Rude and cannot be bothered.Sums up workers. (One elderly gentlemen the (exception) on first visit did see him that was 6-7 months ago.Don’t bother with self help check out. That crashes but not before it takes your money and then the rude ones that can’t be bothered finally tell you “to come to “their” register.”Where they take your money again !!! So you pay twice for same meal which,by then is cold.The chicken is good but not at 2x price and the time it takes to get checked out.Getting the extra charged removed just indicates workers follow “manager” lead in rudeness. That experience was not worth trying to get money back .Still have not seen credit but not worth stepping back in this store third time to find out.Should have listen to family member that warned me against this place.He lives 5 minutes away.0ne star is to high.
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February 2024 by Algernon Caldwallder
The staff at Royal Farms are downright atrocious and exceptionally rude. Their demeanor is appalling. I witnessed one lady behind the desk, instead of assisting, retorted with, "What did you order? I'm not not a mind reader!" And don't get me started on that repulsive, overweight what’s his name Mike? in the green shirt – he's a complete scumbag. It's regrettable that I'm forced to dine here due to the abysmal food options at my college.
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December 2023 by Shannon Barksdale
Amazing store. Great service and quality of food.
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November 2023 by Expose Them
I am a secret shopper, the store is generally clean any time I come in, smells nice in the vestibule, the overnight shift staff are very friendly, maybe even more than day shift. Everyone is pretty helpful, chicken seems to be freshest either during the morning shift or overnight. Only issue I have is the men's bathroom can be disgusting. They usually in stock for all their inventory. The floors and tables always look clean honestly. I have to say this store is definitely a better Royal Farms than most. Hope they keep it up!
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November 2023 by Dom Sands
This Royal Farms is clean, efficient, and all of the staff are helpful and friendly. I personally eat here alot my fave thing on the menu are the waffle breakfast sandwiches. Super yummy.
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November 2023 by Slim Shady
I had taken a year off from visiting this Royal Farms ever since the rock incident. When I returned I was immediately greeted by someone who called themselves “The Great Nutsack”. They were very creepy so I left. I will never return.
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November 2023 by Fernando Padilla
When R.F first opened here in Collegeville I was excited about it. The place was sparkling clean , the chicken looked hot,fresh,and delicious.The employees friendly. That has change very much since then. This place is continually dirty to the point that on my last visit I had washed my hands after paying at the self checkout. Here’s the crazy part, YOU DONT ReallyTOUCH ANYTHING at the self checkout!! All the registers were filthy looking as well as the lotto machine. I went to order chicken and they looked dry and stale . I decided to try the new chicken pot pie thinking it would look like the posted picture ,nope! I had to laugh to myself when I was given something that looked more like T.V prison slop complete with the server plopping it on the plate lol . Unfortunatly it’s not the same experience . Get it together .
