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December 2023 by Jaida Nasser
two of the females at the cash register i’ve never been treated like that at an old navy, i felt judged i felt like i was mistreated and wasn’t welcomed at this old navy, ive never been treated or “talked about” at an old navy before maybe the mangers should consider who they hire who’s best to treat costumers in the best way, one of them treated me like a costumer the way i should have been treated.
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August 2023 by Danni C
Clean store with friendly staff. The setup was a little confusing however. It was difficult to find where one section began and another ended.
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June 2023 by Jon Tague
Showed up a good 45 min before close and the doors were locked. Huge inconvenience. Had a very busy day and needed to get my kids matching shirts for school.
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May 2023 by Jared H
Never had an issue returning unworn items until today… took the tags off shirts while trying them on and was falsely accused of having worn them. Successfully returned them at the Philadelphia Premium Outlet with no hassle, whatsoever. Not sure if cashier was having a bad day or what… nonetheless, seems arbitrary to deny me at one location when another was happy to accept my return. Seems like you have a people (staff) problem; not a policy problem. Most likely won’t be returning, or, at least, doing any business with this particular person. My two cents…
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October 2022 by Nicole Frye
Love this store. So easy to do returns. Of course I had to go and buy more. Staff are very helpful and friendly.
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October 2022 by Adel Home Services Electrical& general contractor
Customer service was fast and detailed picked up couple pairs of jeans and a couple T-shirts the store was need and organized
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October 2022 by anjelika spimelika
The associates are helpful. The store is clean & organized.
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September 2022 by Wayne Van Curen
Well maintained, organized and a congenial crew. The staff at this store obviously takes pride in keeping the store in good condition making it easy to shop.
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June 2022 by Ant
A wide selection of clothes here for men, women and children.The quality isn't bad either, and neither are the prices. Especially when things are on sale.It is comparable to H&M in my opinion.The staff are polite and friendly too.I can't fault it.
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May 2022 by christina newman
This location has friendly and helpful employees. I received SUPER CASH after my purchase however and I learned it cannot be combined with other discounts, which is extremely disappointing! Kohls and CVS both have a bonus cash system that is able to be grouped with other discounts and used pretty much on anything in the store. Old Navy has too many restrictions on when the SUPER CASH can be used and what it can/can't be used on (for example if an item is already on sale or if there is a store deal going on SUPER CASH cannot be used). Old Navy uses SUPER CASH to lor people back into the store or online to start shopping, not as an reward or a gift to a shopper that keeps going back.
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April 2022 by Amy B
Great sales. I can get my 5 year old clothes cheap but nice since she grows so fast
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February 2022 by Kristy Burke
Very neat and clean. Well stocked. Polite, helpful staff.
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December 2021 by Lisa Griffith
This store has the BEST employees!! Every time, I mean every time, they are kind and courteous and professional. The best!!
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December 2021 by CJ C
This location has always had THE NICEST employees!Tonight, John, the manager, was EXTREMELY helpful with finding the jeans I was looking for and sorting out my coupons. Then the sales associate, Christine, checked me out and was so patient & helped me with the sale item pricing that can get overwhelming. Both employees were INCREDIBLY polite and so calm about the whole process I get stressed out about with all Old Navy's crazy sales & pricing deals going on. Tonight they had amazing sales & great deals!
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May 2021 by Izzy Busy
I love Old Navy!! They have a great selection❤️
